About the Team

The Partner Integrations team connects DoorDash technology with the systems our merchants rely on. We support a mix of core products and new bets, building high-quality integrations that unlock growth, efficiency, and operational excellence for merchants at scale.. As DoorDash expands the scale and breadth of integrated offerings, we are seeking talented individuals to join us and shape the future of our partner ecosystem.

About the Role

We’re looking for a Manager on our Partner Integrations team to lead a high-impact portfolio spanning both DashPass and our new bets product suite. This hybrid player-coach role combines direct ownership of DashPass integrations, one of DoorDash’s fastest growing & largest products, with people management of a small team of Technical Account Managers responsible for additional new bets in the integrations space.

You’ll drive strategic initiatives across multiple stakeholders, align technical and business teams, and ensure reliable and scalable integration outcomes. This is a role for a strong operator who can balance ambiguity, prioritization, strategy, and execution, and who’s excited to grow their career in a highly cross-functional and dynamic environment.

You’re excited about this opportunity because you will…

• Own the success of our DashPass Partner integrations by driving initiatives across technical teams, third party partners, and internal business stakeholders
• Identify, resolve, and escalate day-to-day integration-related issues
• Serve as the voice of DoorDash in managing external relationships with our DashPass partners, leading implementation and process improvement
• Partner with product, engineering, and growth operations to discover & drive opportunities for improvement that come from data analysis and develop strategies to build and scale our integration platform
• You’ll help define the integrations roadmap in collaboration with other product and operations owners

We’re excited about you because…

• You balance execution and leadership – you're comfortable rolling up your sleeves on complex integrations while coaching others to do the same
• You’re an operator at heart – you thrive in ambiguity, move quickly, and take ownership to drive initiatives from zero to one
• You think cross-functionally – you can align engineering, product, and operations teams while keeping external partners informed and supported
• You’re a structured problem solver – you break down complex technical and operational challenges into root causes and define clear action plans to resolve them
• You manage complexity well – you're experienced in juggling multiple workstreams, navigating resource constraints, and staying focused on outcomes
• You see the forest and the trees – you have a keen eye on the details, but you also define long-term strategies that scale and compound over time
• You’re analytical and data-driven– you use metrics and analysis to prioritize, identify issues, and influence product direction
• You’re a great communicator – you tailor your message for technical and non-technical audiences, building trust across all levels

Qualifications

• 6+ years of experience in technical program management, solutions engineering, technical account management, strategy & operations, or related fields, with a track record of owning complex, high-impact initiatives
• Strong technical fluency, especially in API-based integrations, with the ability to speak comfortably with product, engineering, and external partners
• Proven experience managing others, with strong people leadership instincts even in hybrid IC/Manager roles
• Experience driving results in cross-functional environments with competing priorities
• Demonstrated ability to navigate capacity trade-offs, manage risk, and communicate priorities to senior stakeholders
• Hands-on experience working with tools like SQL to support analysis and issue investigation
• Excellent written, verbal, and interpersonal communication skills 
• Bachelor’s degree required

Applications for this position are accepted on an ongoing basis

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.