Manager, Field & Marketing Operations (Congress, Meetings & Events)

Company Overview
Rhythm is a global, commercial-stage biopharmaceutical company committed to transforming the lives of patients and their families living with rare neuroendocrine diseases. We develop medicines for previously untreatable or undertreated diseases and provide meaningful support for healthcare providers and patients and their families. We recognize the courage it takes for patients and their caregivers to begin their journey of advocacy to find the answers they need. Their courage inspires us to challenge convention, ask bold questions and seek answers for them. Every day, we strive for excellence through our willingness to adapt, learn, and our tenacity to overcome barriers, together.

Opportunity Overview
We are currently seeking a dynamic, highly motivated, and experienced Manager, Field & Marketing Operations (Congress, Meetings & Events). This individual will lead the strategy and implementation of US Commercial & Medical Congresses and other types of engagements. The position will collaborate with various cross functional partners to ensure meeting objectives, messaging and outcomes are clearly defined and measurable along with ensuring flawless logistical execution. This role is part of the Field & Marketing Operations organization, which provides operational support to the North America organization, including Brand Teams, customer-facing roles and other non-Commercial functions and reports into the Associate Director, Field & Marketing Operations

Responsibilities and Duties
Congress & Event Strategy and Execution

• Plan, manage, and execute all aspects of the company’s presence at global, regional, and local commercial & medical scientific congresses.
• Oversee logistical arrangements, including venue selection, vendor management, booth coordination, housing, travel, and on-site staffing.
• Partner with cross-functional teams including Medical, Commercial, Disease, Regulatory, Compliance, Legal, etc. to ensure alignment with company goals and scientific messaging.
• Lead product theaters at key congresses including materials, invitations and speaker management.
• Optimize organizational presence and key customer engagements through coordination with internal partners (i.e., Brand, Sales, Medical).
• Make strategic recommendations to HCP Marketing Team for brand promotional sponsorship and activations (Example: exhibit, sponsorships, product theaters, advertising, et al.) for each meeting within the current plan year.
• Build recommendations for future year’s congress plan through the brand planning process
• Budget & Compliance Management:
  • Develop, manage, and track event budgets, ensuring cost efficiency and adherence to allocated resources.
  • Ensure all activities are fully compliant with relevant industry regulations (e.g., PhRMA, EFPIA, ABPI), company SOPs, and healthcare compliance standards.
• Vendor & Stakeholder Coordination:
  • Manage relationships with external vendors, including event agencies, AV providers, logistics firms, and production houses.
  • Serve as the point of contact between internal stakeholders and third-party providers, ensuring seamless communication and execution.
• Post-Event Evaluation
  • Conduct post-event reporting, including ROI analysis, participant feedback, lessons learned, and compliance documentation.
  • Establish and report on relevant process performance metrics for congress and event operations: program tracking, budget management and event reconciliation, analytical reporting, contracts management, field program targeting analyses.

• Collaborate and contribute to special projects within the field and marketing operations department and cross functionally with other field teams as needed.
• Provide onsite support and assistance with the North America Meeting as well as additional onsite exposure throughout the calendar year.

Qualifications and Skills

• Bachelor’s degree and/or combination of education and relevant work experience
• 5+ years in administration and management of logistics and congresses within the commercial and or medical operations department in a pharmaceutical company or primary service provider for a pharmaceutical company, rare disease is a plus
• 2+ years of project management or coordinator experience within the medical education, and/or biopharmaceutical industry for life sciences
• Experience managing vendor partners/consultants and leading project teams to achieve milestones and objectives
• Understanding of PhRMA Guidelines and Sunshine Act
• Proficient Microsoft Office application skills (Outlook, PowerPoint, Word, Excel), with strong computer experience
• Demonstrated ability to use sound judgment and proactively identify/escalate challenges when needed
• Effective planning, organizational, and prioritization skills: able to effectively organize, own and prioritize tasks to achieve established deadlines and deliver on commitments while working independently and as part of a team
• Results-driven with a high sense of urgency and accountability: ability to meet business objectives, deliverables, and timely completion of initiatives with cross-functional team
• Strong interpersonal skills. Ability to leverage and thrive via collaboration with external experts, cross-functional partners, field-based teams
• Ability to travel up to 40% of the time nationally

This role is based out of our corporate office in Boston, Massachusetts. Rhythm operates in a hybrid-work model. Candidates applying must be willing and able to be in the Boston office in coordination with their department and business needs.

More about Rhythm
We are a dynamic and growing global team spanning more than a dozen countries. At Rhythm we are dedicated to transforming the lives of patients living with rare neuroendocrine diseases by rapidly advancing care and precision medicines that address the root cause. Our team is passionate about expanding access to reach more patients and developing novel therapies for other rare neuroendocrine diseases, including congenital hyperinsulinism.

At Rhythm our core values are:

• We are committed to advancing scientific understanding to improve patients’ lives
• We are inspired to tackle tough challenges and have the courage to ask bold questions
• We are eager to learn and adapt
• We believe collaboration and ownership are foundational for our success
• We value the unique contribution each individual brings to furthering our mission

Rhythm is an equal employment opportunity employer and does not discriminate against any applicant because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, disability, genetic information, veteran status, military status, application for military service, or any other class protected by state or federal law.

Headquartered in Boston, Rhythm is proud to have been named one of the Top Places to Work in Massachusetts.