The Warehouse Operations Manager will oversee the daily operations of a warehouse facility. This role is crucial in ensuring efficient, cost-effective, and high-quality warehouse operations that meet client expectations and company standards. The ideal candidate will have a strong background in warehouse management, excellent leadership skills, and a commitment to operational excellence. This salary role will report to the Facility Manager.
DUTIES AND ACCOUNTABILITIES
- Attend daily shift change meetings for labor/capacity/activity planning purposes.
- Participate in customer calls
- Monitor and analyze workload demands.
- Maintain the safest work environment possible for all employees and engage in the safety program.
- Conduct regular inspections of the facility to ensure established housekeeping standards are met.
- Assist with forklift and new hire orientation training classes.
- Maintaining applicable customer service levels by driving performance relative to established customer KPI’s.
- Lead tactical continuous improvement teams within the site.
- Use Lean methodologies and tools, concentrating on the critical aspects of Lean theories.
- Assist leadership in developing effective continuous improvement plans to address top business needs.
- Provide regular reports of data and actions to measure progress against objectives.
- Deliver projects that provide significant improvement in waste reduction.
- Work with multiple third-party contractors to foster the “One Team, One Goal” concept.
- Will be “on-call” on a rotating schedule.
- Review labor reports daily.
- Forecast and schedule labor needs to flex with the customer’s needs.
- Flexible schedule including nights and weekends
- Train and mentor Shift Supervisors.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
- Ability to work with minimal supervision.
- Proficient reading and writing skills, can efficiently read and interpret numbers and letters.
- Ability to communicate clearly and concisely.
- Ability to work and contribute in a team environment.
- Strong understanding of warehouse management operating systems (WMS/LMS).
- Detail-oriented.
- Candidate needs to have a good working knowledge of LEAN principles.
- Ability to demonstrate logical thought processes in problem-solving.
PREFERRED EDUCATION AND EXPERIENCE
- Minimum 3 years of experience working in the warehousing industry.
- High school education.
PHYSICAL CAPABILITIES AND REQUIREMENTS
- Work on-site in a warehouse environment.
- Ability to sit for extended periods within an office environment
- Ability to walk the production and warehouse floor.
- Ability to use hands and fingers for computer keyboarding and answer phone calls.
- Ability to communicate via the telephone using speaking and hearing skills.
BENEFITS AND TOTAL REWARDS
- Competitive wages, and opportunities for advancement.
- Medical, Dental, Vision, Critical Illness, Accident, and Flexible Spending Plans available.
- Company-paid Short/Long-term Disability, Life Insurance, and Employee Assistance plans.
- Company-paid Time-Off (PTO), Sick Leave, and Holiday Pay.
- Retirement 401(k) Plan with Discretionary Employer Match and Profit Sharing.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
