Who we are
With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.
What we need
Symbotic is seeking a results-driven and experienced Manager, Procurement to lead the strategic sourcing and supplier management for our warranty, spare parts, and Recommended Spares Parts List (RSPL) programs. The ideal candidate will be a skilled negotiator with deep expertise in warranty processes and spares procurement. You will play a critical role in optimizing our supply chain, ensuring operational readiness, and driving cost-effectiveness across these key areas. You will work cross-functionally with stakeholders in IT, HR, Finance, Legal, and Engineering to ensure scalable, cost-effective, and agile sourcing solutions that enable innovation, speed, and operational excellence.
What we do
Our global sourcing, procurement and third-party supplier team develop innovative category management strategies in collaboration with the business. The team focuses on strategic third-party partner agreements and help support supplier relationship management, commercial and financial pricing models for overall supplier performance.
What you’ll do
- Develop and execute end-to-end category strategies for Warranty, Spares, and RPSL, aligning with business goals and scaling initiatives.
- Conduct market research, supplier segmentation, and benchmarking to inform strategy and sourcing decisions.
- Lead all procurement activities related to warranty claims for warranty terms, claim processing, and cost recovery.
- Identify and drive cost savings and value creation opportunities via competitive bidding, supplier consolidation, contract optimization, and demand management.
- Directly lead and mentor team of Buyers and Supply Follow Up Specialists; establishing clear goals, tracking performance, and succession planning.
- Establish and maintain strategic supplier relationships to ensure performance, service delivery, innovation, and alignment with company goals.
- Lead RFx processes (RFI, RFP, RFQ), contract negotiations, and vendor renewals for assigned categories.
- Partner with internal teams to evaluate supplier performance through KPIs, SLAs, and continuous improvement initiatives.
- Collaborate with Engineering, Supplier Quality, and External Manufacturing to align sourcing & warranty decisions.
- Serve as a subject matter expert and internal consultant on category management and procurement best practices.
- Lead cross-functional sourcing initiatives and influence decision-making at senior levels.
- Mentor and guide junior team members or project team contributors as needed.
What you’ll need
- Bachelor’s degree in Supply Chain, Business, IT, Human Resources, or a related field (MBA or advanced degree preferred).
- Minimum of 7 years of experience in strategic sourcing or category management, with a minimum of 3 years focused on warranty, spare parts, and RSPL.
- Minimum of 3 years of experience leading and developing a team and participating in succession planning.
- Experience in a fast-paced, technology-driven environment (automation, robotics, or industrial tech preferred).
- Exceptional negotiation, analytical, and stakeholder management skills.
- Proficient in ERP and eProcurement systems (e.g., SAP), and contract lifecycle management tools.
- Strong Excel and PowerPoint skills; experience with data visualization tools such as Power BI or Tableau is a plus.
Our Environment
- Travel Requirement is a minimum of 20%.
- Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
- The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.
- This role can be 100% remote but you will be expected to have a regular presence at Symbotic’s Wilmington, MA headquarters, the cadence of which you will align with your manager on. You may also be asked to travel to external manufacturers and other strategic partners from time to time.
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About Symbotic
Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit
www.symbotic.com
.We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer.
We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.
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