About the job you’re considering
This is an opportunity to work on a ADM engagement for a client who is 2nd largest staffing company in USA. The job requires your expertise in handling large accounts having huge technology landscape, Oracle Fusion being the biggest. As a SDM you will be working with multi-located teams supporting various business processes like Hire-to-Retire, Total Rewards, Procure to Pay, Record to Report, Contract to Cash and Project to Close. Excellent knowledge of Staffing industry is very much required. You will be measured on KPIs such as best practices implemented, usage of new technology to bring in efficiencies, services delivered within agreed SLAs etc.
- Strong delivery experience of managing ADM (Application Development & Maintenance) engagements
- 18 to 20 years of total IT experience with a minimum of 10 years as a Project Manager or Service Delivery manager in client facing role.
- Must have very strong experience handling projects with Oracle Fusion HCM, Finance, PPM, EPM, modules, 100+ integrations and complex PaaS Extensions as a part of technology landscape
- Very good knowledge of Staffing domain is required
- Must have excellent communication skills along with client management experience
- Demonstrate best practices in large account delivery through resource optimization, metrics driven continuous improvements and build relationship with project stakeholders (internal & customers)
- Actively seek opportunities to provide additional services to existing clients.
- Must be able to drive team to contribute on automations, innovations and continuous service improvement initiatives
- Must be proactive and take initiatives for engagement level process improvements, team performance and provide excellent services to customer
- Demonstrated success leading and mentoring cross-functional teams in multi-facility environments in order to maximize levels of productivity.
- Must have very good understanding and experience of handling project financials. Should be able to forecast, budget, costs, expenses and maintain Margins for the engagement.
- Should have knowledge of Agile, Devops.
Your role
- Ensure smooth functioning of Fusion application with Contract to Cash, Record to Report, Hire to Retire and Total Rewards related business processes.
- Ensure Application stability is maintained, and business users get seamless experience
- Work with various stakeholders to establish business relationship, take periodic feedback on services being provided and incorporate corrective measure. Demonstrate world class delivery
- Spot opportunities for Automation, Innovation and continuous service improvement and implement those
- Establish processes to enable Support team to function with ease and efficiency, delivery as per agreed SLAs and KPI
- Deliver as per committed contribution margin
Your skills and experience
- Strong delivery experience of managing ADM (Application Development & Maintenance) engagements
- 18 to 20 years of total IT experience with a minimum of 10 years as a Project Manager or Service Delivery manager in client facing role.
- Must have very strong experience handling projects with Oracle Fusion HCM, Finance, PPM, EPM, modules, 100+ integrations and complex PaaS Extensions as a part of technology landscape
- Very good knowledge of Staffing domain is required
- Must have excellent communication skills along with client management experience
- Demonstrate best practices in large account delivery through resource optimization, metrics driven continuous improvements and build relationship with project stakeholders (internal & customers)
- Actively seek opportunities to provide additional services to existing clients.
- Must be able to drive team to contribute on automations, innovations and continuous service improvement initiatives
- Must be proactive and take initiatives for engagement level process improvements, team performance and provide excellent services to customer
- Demonstrated success leading and mentoring cross-functional teams in multi-facility environments in order to maximize levels of productivity.
- Must have very good understanding and experience of handling project financials. Should be able to forecast, budget, costs, expenses and maintain Margins for the engagement.
- Should have knowledge of Agile, Devops.
Life at Capgemini
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
- Flexible work
- Healthcare including dental, vision, mental health, and well-being programs
- Financial well-being programs such as 401(k) and Employee Share Ownership Plan
- Paid time off and paid holidays
- Paid parental leave
- Family building benefits like adoption assistance, surrogacy, and cryopreservation
- Social well-being benefits like subsidized back-up child/elder care and tutoring
- Mentoring, coaching and learning programs
- Employee Resource Groups
- Disaster Relief
About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to
engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
Get the future you want | www.capgemini.com
Disclaimer
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
