Job Summary:
Market Growth Managers (MGMs) are important leaders at ArchWell Health and are responsible for the teams that grow our patient base in the communities we serve. MGMs build and manage a team of up to 12 Membership Consultants and 2 Community Relations Specialist.
MGMs manage across multiple clinic locations and are responsible for ArchWell Health’s growth in the entire market, spanning all channels including B2C and B2B sources. MGMs are integral to our new market launches and are one of four members of the Market Leadership Team (MLT). MGMs position their teams for success by developing effective B2B relationships with patient referral sources like health plan distribution leadership, FMOs / independent brokers, and community organizations. They are equally focused on grassroots sales, ensuring their teams are active, organized, and productive in their direct outreach efforts. MGMs are expected to develop market strategy, tailor their team’s approach to each sub-market, review metrics daily, and ensure the Growth team operates systematically & effectively. Prior management experience in Medicare Advantage sales or working with seniors is helpful though not required; we are a new breed of healthcare provider open to great sales leadership from many walks of life.
Duties/Responsibilities:
- Supervising, coaching and mentoring a multi-disciplinary team
- Relentlessly pursuing that team's monthly growth targets through strong leadership, analysis, problem-solving, teambuilding, and coaching
- Developing productive B2B relationships with leaders of health plans, FMOs/independent brokers, and community organizations
- Leading the execution of market outreach and marketing initiatives
- Advocating for your market, team, and patients
- Being an ambassador in the local community - building relationships with other healthcare providers, social/ community organizations, and marketing partners
- H.S. Diploma or GED required; Bachelor’s degree is preferred
- 4+ years’ Sales or Community Relations experience required
- 1+ years’ supervisory experience in a metric driven environment
- Experience with a Medicare Advantage plan, FMO / benefits broker, or provider is preferred
- Experience working with or selling to the senior community or medically underserved preferred
- Valid drivers’ license (required)
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