Search suggestions:

hiring immediately
part time
full time
remote
human resources
receptionist
hotel
no experience necessary
warehouse
hiring immediately no experience
remote work from home
executive assistant
work from home
Wichita
United States
Houston
Dallas
Oklahoma City
Tulsa
Baton Rouge
Aurora
Columbia
San Antonio
Colorado Springs
Knoxville
Chicago
Georgia
Kansas City
Apply

Medical Call Center Agent - Cuyahoga Falls, OH

Optum
$16 - $28 an hour
Cuyahoga Falls, Ohio
Full time
3 weeks ago

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

This position is full time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm. It may be necessary, given the business need, to work occasional overtime. Our office is located at 2750 Front St., Cuyahoga Falls, OH 44221.

We offer 12 weeks of paid training. The hours during training will be 8:00am to 5:00pm, Monday - Friday. Training will be conducted onsite.


Primary Responsibilities:

  • Provides support to medical offices primarily by answering incoming calls.
  • Tasks will include scheduling appointments, sending messages to providers office, respond to patient inquiries, and processing communication within the electronic medical record system to appropriate resource.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required qualifications:

  • High school diploma / GED OR equivalent experience
  • Must be 18 years old OR older
  • 1+ years customer service experience
  • Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
  • Typing skills 50 words per minute
  • Must reside in Cuyahoga Falls, OH
  • Ability to work full time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm. It may be necessary, given the business need, to work occasional overtime

Preferred qualifications:

  • 1+ years related medical office or medical assistant experience
  • 1+ years in heavy/high call volume phone setting in either call center and/or medical facility
  • Knowledge of Medical Terminology

The hourly range for this role is $16.00 to $28.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.


At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.


UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.


UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.


#RPO

Save Apply
Report job
Other Job Recommendations:

Direct Care Worker - Cuyahoga County

JSZ Caregiving
Cleveland, Ohio
  • Letting employees choose which client(s) they want to work...
  • Paying a very competitive wage...
1 week ago

Page - Non Bargaining Unit - Orange

CUYAHOGA COUNTY PUBLIC LIBRARY
Cuyahoga County, Ohio
  • Sorts and organizes returned materials onto carts; returns...
  • Ensures materials are organized and arranged on shelves in...
3 weeks ago

Page - Non Bargaining Unit - Parma-Powers

CUYAHOGA COUNTY PUBLIC LIBRARY
Cuyahoga County, Ohio
  • Sorts and organizes returned materials onto carts; returns...
  • Ensures materials are organized and arranged on shelves in...
3 weeks ago

Assistant Property Manager & Lead Property Manager (Affordable Housing) - LIHTC REQUIRED

CUYAHOGA METROPOLITAN HOUSING AUTHORITY
Cleveland, Ohio
$46,000 - $56,000 a year
  • Dental insurance
  • Employee assistance program
  • Flexible spending account...
3 weeks ago

Central Call Center- Scheduling Attendant - Per Diem Weekends

Holy Name Medical Center
Bergen County, New Jersey
$32,480 - $40,879 a year
  • Assures that correct exam is scheduled and that the proper...
  • Assists patients and notifies appropriate staff of...
2 weeks ago