Front Desk Receptionist in an extremely busy orthopedic practice.
This position will train at our Kenosha office. Once training is complete, the primary location of this Front Desk Receptionist will be in Burlington.
Schedule: Monday-Friday and rotational Saturday.
Duties include, but not limited to: open and close office, check in/out all patients, assist patients, triage referrals, answer and direct incoming phone calls, take messages from patients for clinical staff, take patient payments, schedule appointments, data entry.
Experience:
- Customer Service experience required
- Healthcare experience strongly preferred
- General knowledge of health insurance preferred
- Experience with Electronic Health Record (EHR) preferred
- Bilingual preferred
- Proficiency with computer software such as Microsoft Word, Excel and Outlook
- Ability to multi-task and switch between different job duties
- High school diploma or general equivalency diploma (GED) required
Summary
As a Medical Front Desk Representative, you will be the first point of contact for patients, providing exceptional customer service and administrative support in a medical office setting. Your core skills in medical office experience and patient service will be essential in managing appointments, handling medical records, and ensuring smooth front desk operations. Proficiency in Microsoft Office and bilingual communication will enhance patient interactions. With a focus on HIPAA compliance and familiarity with EHR systems, you will contribute to a professional and welcoming environment for all patients. Join our team to make a meaningful impact in healthcare.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No nights
- Weekends as needed
Work Location: In person
