Job Summary:
We are seeking a compassionate and organized professional to join our team as a Medical Office Coordinator. The ideal candidate will be the primary point of contact for patients and will play a key role in ensuring a smooth, welcoming front office experience in our outpatient clinic.
Key Responsibilities:
Serve as the primary contact for patient relations, both in-person and over the phone
Greet and assist patients, addressing concerns and escalating as needed
Manage check-in/check-out, collect co-pays, provide receipts, and reconcile payments
Verify and update patient demographics and insurance details in CS-Link/Epic
Schedule appointments and manage complete patient registration
Process and track insurance referrals and authorizations
Handle patient and provider correspondence efficiently
Clearly explain clinic policies, procedures, and services to patients
Maintain a clean and sanitized work area following clinic guidelines
Required Qualifications:
Experience with medical insurance, referral processes, and benefit plans
At least 2 years of recent experience in an outpatient clinic or medical office
Ability to read, understand, and follow detailed oral and written instructions
Preferred Qualifications:
Experience in a Gastroenterology (GI) clinic
Familiarity with EMR Systems
Understanding of common medical terminology
Job Type: Contract
Pay: Up to $24.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
