At Redefine Healthcare, we believe in providing all patients with the highest quality of care and compassion. With our dedicated team of Neurosurgeons, Interventional Pain Management Specialists, Orthopedists, Psychiatrists, Physical Therapists, and Chiropractors, we pride ourselves on specializing in continuity of care for our patients.
Redefine Healthcare is looking for a dedicated, full-time Front Desk Receptionist to join our expanding team of healthcare professionals in our Mount Laurel office. We are looking for candidates that are motivated, compassionate, and are looking to advance their career in a community that is always growing.
Responsibilities include, but are not limited to:
- Receive and assist patients as needed
- Check patients into EHR system
- Enter patient demographics and insurance information into EHR system
- Verify insurance eligibility
- Collect appropriate co-pays
- Answer incoming calls, assisting callers with reason for call, transferring calls and taking messages as necessary
- Schedule patient appointments
- Receive and distribute incoming faxes
- Scan records to patient charts in EHR system
- Maintain a high level of customer service at all times
- Ensure confidentiality of sensitive information following office HIPAA protocol
Requirements:
- 2+ years continuous recent experience performing described job responsibilities
- Working knowledge of medical office procedures
- Proficiency with MS Office, databases and EHR systems
- Outstanding communication and customer service skills
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Orthopedics
Schedule:
- Monday to Friday
Work Location: In person