Job Summary
We are seeking a detail-oriented and friendly Medical Receptionist to join our front office team. The ideal candidate will be responsible for managing front desk operations, providing exceptional customer service, and ensuring smooth patient flow. This role requires proficiency in health information management and familiarity with medical office practices, particularly with software such as Allscripts.
Duties
- Greet patients warmly and assist them with check-in and check-out processes.
- Schedule appointments and manage the clinic's calendar efficiently.
- Maintain accurate patient records in compliance with health information management standards.
- Answer phone calls promptly, addressing inquiries and providing information about services offered.
- Process patient payments accurately.
- Collaborate with medical staff to ensure seamless communication regarding patient needs and appointments.
- Keep the front desk area organized and presentable at all times.
- Assist with administrative tasks as needed to support the overall operations of the clinic.
Requirements
- Previous experience in a medical office or healthcare setting is preferred.
- Strong customer service skills with the ability to communicate effectively with patients and staff.
- Proficiency in computerized systems, including experience with Allscripts or similar EMR software is a plus.
- Excellent organizational skills and attention to detail to manage multiple tasks efficiently.
- Ability to work in a fast-paced environment while maintaining professionalism.
- Knowledge of health information management practices is advantageous.
- High school diploma or equivalent; additional certification in medical administration is a plus.
Join our dedicated team where you can make a positive impact on patients' experiences while growing your career in the healthcare field!
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: No more than 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Primary Care
Schedule:
- Monday to Friday
Work Location: In person
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