Membership Sales Specialist
Location: The Saturn Club, Buffalo, NY
Reports To: General Manager
Position Overview:
The Saturn Club, a private social club rooted in tradition and forward-thinking hospitality, is seeking a dynamic, relationship-driven Membership Sales Specialist to generate new membership and banquet/event revenue—while working closely with marketing to drive outreach and engagement.
This is a highly visible, revenue-generating role, ideal for someone who loves networking, thrives in a client-facing environment, and enjoys seeing their efforts lead to tangible results. If you're equally excited about building community and closing deals, we want to meet you!
About You:
You’re a polished professional who excels at creating strong, lasting relationships. You understand the nuances of private club membership sales — you know it’s not just about closing a deal, but about curating a personalized, welcoming experience. You’re a confident communicator, skilled at articulating value and aligning club offerings with prospective members’ interests and needs.
You’re proactive, self-motivated, and energized by a challenge. You enjoy being visible in the community and are excited to represent a prestigious club with integrity and enthusiasm. You’re just as comfortable leading a one-on-one tour as you are mingling at a networking event or coordinating a large social gathering.
Key Responsibilities:
Membership Sales (Primary Focus):
- Identify, engage, and convert prospective members through personalized outreach, referrals, tours, and follow-ups.
- Actively represent the Club in the community through networking, partnerships, and targeted events.
- Develop and execute strategic plans to drive consistent membership growth and retention.
- Understand and articulate the club’s offerings, amenities, and culture to align with each prospect’s needs.
- Track leads, manage CRM records, and provide regular sales reports to leadership.
- Serve as the primary contact for all prospective members—ensuring a high-touch, white-glove experience throughout the sales cycle.
Event & Banquet Sales:
- Promote and book private events that align with the club’s standards and membership culture.
- Cultivate relationships with vendors, planners, and local businesses to generate event referrals and repeat bookings.
- Support the coordination of club-hosted member events to enhance engagement and create new referral opportunities.
Marketing & Communications Collaboration:
- Collaborate with the team to align sales and marketing strategies, including social media, email newsletters, event promotions, and branded collateral.
- Contribute to content creation and storytelling that supports membership growth and event bookings.
- Responsible for website and production of Club Monthly newsletter.
- Provide feedback with website updates, campaign analytics, and improving visibility across digital and print channels.
Required Skills & Qualifications:
- 3+ years of experience in membership sales, private clubs, hospitality, or a similar relationship-driven environment.
- Demonstrated success in achieving sales targets and growing revenue.
- Strong interpersonal skills—you’re approachable, articulate, and persuasive.
- Experience with CRM software and lead management processes.
- Able to balance self-direction with collaboration in a team-oriented setting.
- Enthusiastic about creating meaningful experiences and long-term connections.
Compensation:
- Base Salary: $50,000–$65,000 Base, depending on experience, plus bonuses.
- Bonuses: Performance-based commission structure, based on increased event revenue and increased resident membership.
- Opportunities to attend networking events, industry conferences, and grow within a well-respected Buffalo institution
- A role where you directly impact the growth and vibrancy of a historic club
The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range.
We are deeply committed to the principles of equity, diversity, and inclusiveness and seeks to create a pluralistic community for all staff. We are an Equal Opportunity employer. Minorities, women, and individuals with disabilities are encouraged to apply.
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
