Job Summary
The Manager I, Clinics is responsible for overseeing the daily operations of a clinic or group of clinics, ensuring efficient delivery of patient care, and managing clinic staff. This role involves coordinating healthcare services, optimizing clinic workflows, managing budgets, ensuring compliance with healthcare regulations, and providing leadership to a team of healthcare professionals. The Manager I, Clinics works closely with other healthcare managers and directors to achieve organizational goals and improve patient outcomes.
Essential Functions
The Manager I, Clinics is responsible for overseeing the daily operations of a clinic or group of clinics, ensuring efficient delivery of patient care, and managing clinic staff. This role involves coordinating healthcare services, optimizing clinic workflows, managing budgets, ensuring compliance with healthcare regulations, and providing leadership to a team of healthcare professionals. The Manager I, Clinics works closely with other healthcare managers and directors to achieve organizational goals and improve patient outcomes.
Essential Functions
- Oversees, monitors, and evaluates daily operations of the clinic to ensure a productive and efficient work environment.
- Identifies the qualifications and competencies needed for clinic staff.
- Hires, trains, supervises, and evaluates clinical and administrative staff, including physicians, nurses, medical assistants, and support personnel.
- Manages the recruitment, selection, training, and assignment of staff duties. Establishes performance standards, evaluates staff performance, and recommends or takes appropriate personnel actions, including hiring, termination, promotion, demotion, and disciplinary measures.
- Works closely with leadership to prepare and maintain an annual budget.
- Manages and analyzes accounts receivable and accounts payable, insuring that invoices are promptly prepared for payment.
- Handles inquiries, researches problems, provides solutions, and incorporates quality improvement data and/or patient satisfaction data into clinic goals.
- Implements guidelines and enforces clinic policies and procedures. Ensures HIPPA compliance standards for all medical records.
- Orders and monitors inventories for staff and medical supplies. Ensures accuracy in payments, billing, and vendor contracts.
- Responsible for patient care, physician billing, credentialing, and all other operational activities that directly relate to the daily operations of the clinic.
- Performs other duties as assigned.
- Complies with all policies and standards.
- Bachelor's Degree in Business Management, Healthcare Administration, Public Health, or a closely related field preferred
- 3-6 years of experience in healthcare management or clinic operations required
- 1-2 years of clinic management or supervisory experience preferred
- Strong knowledge of clinic operations, healthcare regulations, and patient care protocols.
- Experience with financial management, including budgeting and cost control in a healthcare setting.
- Proficiency in the use of Electronic Health Records (EHR) systems, scheduling software, and Microsoft Office Suite.
- Excellent leadership, communication, and interpersonal skills.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Knowledge of HIPAA regulations and healthcare compliance standards.
- MGMA Membership and/or ACMPE Certification preferred
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