National Sales Administrator
Job description
Position Overview
We’re seeking a National Sales Administrator to support our Customer Experience division by managing sales-related tasks, coordinating customer enquiries, and maintaining accurate. You’ll play a vital role in enabling smooth sales operations and supporting our broader national team.
What you will do
- Managing the National Sales inbox and responding to enquiries promptly
- Assisting with administrative tasks, including credits, returns and warranties
- Preparing reports to verify sales quotation figures for each state
- Supporting internal teams by coordinating information and ensuring timely communication
What we require
- Previous experience in sales support, administration or customer service
- Experience with CRM systems
- Ability to manage sales order processing, reporting and general coordination
- Strong attention to detail with solid MS Office skills
- Ability to work collaboratively with internal stakeholders and vendors
- Comfortable managing multiple priorities and deadlines
What we prefer
- Experience in a national or multi-site sales environment, supporting teams across multiple states or locations
- Advanced Salesforce/CRM knowledge, including reporting, data management and maintaining data integrity
- Excellent written communication skills, particularly when managing a high-volume shared inbox
- Strong stakeholder management skills
What we offer
- Access to discounted Health Insurance
- Peer to Peer Recognition via our ‘AAA' Nominations and awards
- Wellbeing Committee focusing on Mental Health, Community Engagement, Diversity & Inclusion, Social & Amenities
- WhereFit membership offering discounts on gyms, apparel and more
Who we are
We are at the heart of every place that matters. From automatic doors to cloud-based access solutions, we enable seamless movement in secure, safe, and sustainable spaces.
With over 16,000 employees worldwide, we are a global leader in access solutions across industries including healthcare, aviation, education, hospitality and more. We focus on innovation, collaboration, and creating real impact for our customers and communities.
At dormakaba, you’re encouraged to take initiative, grow your skills, and build your career alongside a global team shaping the future of access.
dormakaba is an equal opportunity employer that is committed to diversity and inclusion. We take affirmative action to ensure equal opportunity for all applicants without regard to age, race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
Skills mentioned
At dormakaba, we are revolutionizing access and security solutions through groundbreaking technology and a relentless focus on industry advancement. With a rich history spanning over 150 years, born from the merger of Dorma and Kaba, we have consistently been at the forefront of innovation, shaping how people interact with buildings and spaces. Our commitment is to provide safety, security, and sustainability, allowing individuals to move seamlessly and live their lives as they choose. We are dedicated to reimagining access to enhance customer value and experience throughout a sustainable building lifecycle. This involves delivering integrated access solutions that streamline planning, management, and maintenance, ensuring a safe and secure flow of people. Our purpose, 'for every place that matters,' reflects our significant contribution to society, as our solutions are integral to schools, universities, stadiums, airports, hospitals, and workplaces worldwide. Our innovation extends across a comprehensive portfolio of products, solutions, and services. This includes state-of-the-art door hardware, entrance systems, electronic access and data solutions, lodging systems, safe locks, and interior glass systems. We are pioneers in areas like mobile access solutions, having deployed millions of secure encrypted mobile credentials in hotel properties globally. Furthermore, dormakaba digital enhances our core offerings by integrating IoT connectivity into products like automatic doors, enabling data analytics and predictive maintenance. We are also committed to driving sustainable development within the industry, continuously seeking to reduce our environmental footprint and promote responsible practices throughout our value chain. Our dedication to innovation is also evident in our approach to product development, where sustainability is a key consideration from the design phase. Through our advanced technologies and customer-centric approach, dormakaba is not just providing access solutions; we are shaping the future of secure and sustainable environments for generations to come.
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