- As part of the Kinetic family, you’ll have the opportunity to work with cutting-edge technology, including premium broadband, security solutions, voice, and digital TV services, all delivered through our enhanced fiber network.
- Join us in revolutionizing how people connect and communicate. Your work will directly contribute to making Kinetic the most helpful internet service provider, ensuring our customers Internet better™ every day.
About This Role:
Kinetics' team of Network Technicians are vital team members who represent our field operations that connects homeowners, small business, enterprise, and carrier partners across the United States. Our team of Network Technicians care about technology and connecting customers to products they value. Through providing technical expertise and customer support, our Network Technicians create meaningful connections with customers that create long-term relationships.
What You’ll Do:
- Perform routine installation, maintenance, and repair activities for network systems including voice, data, network, transport, and video equipment
- Present and conduct self in a professional manner; promotes positive company image to the public
- Complete post installation tests for call processing functionality and AMA testing
- Perform monthly routine maintenance tasks. Coordinates central office translations activities
- Basic understanding of telecommunications voice and data networks
- Knowledge of computer hardware, software, components, and applications
- Ability to distinguish colors in use of color-coded cable
- Ability to work outside in all weather conditions
- Capable of working aloft, climbing, bending, pulling, reaching overhead, and lifting up to 50 lbs.
- Effective communication and customer service skills
- Attention to detail and problem-solving skills
- Basic math and PC skills
- Must successfully complete required safety training
- Ability to work assigned schedules and extended hours including day, evening, weekend, and holiday hours, as well as to respond to after hour callouts
- Experience installing, testing, and maintaining electrical and optical networking equipment. This includes voice and data with circuits ranging from DS0, T1, Gig ethernet, optical 1 Gig through 100Gig. Switching and transport hands on experience.
- Computer skills including the use of GUI interfaces and console programs to communicate with switching and transport gear
- Ability to understand drawings, schematics, material lists, and installation instructions
- Fiber optic cable testing and trouble isolation experience using OTDR (optical time domain reflectometer)
- Exposure to DC power plant and battery maintenance
- Familiarity with Stand by AC power generator and system
- Ability to work on-call status to respond to trouble issues after normal working hours
Associate Degree in a technical discipline and 2-3 years technical/telephony experience; or 4+ years of directly related telephony experience, or an equivalent combination of education and directly related telephony experience. This is a safety sensitive position.
Physical Tasks – Standing Continuously: 67-100% | Walking Continuously: 67 – 100% | Sitting Occasionally: 0-33%
Driving - Car: Occasionally: 0-33% | Van: Continuously: 67-100% | CMV: Occasionally: 0-33% | Climbing: Continuously: 67-100% | Bending: Continuously: 67-100% | Crouching: Continuously: 67-100%| Pushing-Pulling: Continuously: 67-100% |Carrying: Continuously: 67-100% | Reaching Above Head: Continuously: 67-100% | Lifting-Lowering >1-15 lbs: Continuously: 67-100% | >15-30 lbs: Continuously: 67-100% | >30+ lbs: Continuously: 67-100%
Repetitive Hand Action: >Medium Dexterity: Continuously: 67-100% | >Fine Manipulating: Continuously: 67-100% |Operate Foot Control: Occasionally: 0-33%
Audio Visual Needs - Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100%| Far Vision: Continuously: 67-100% |Peripheral Vision: Continuously: 67-100% | Depth Perception: Occasionally: 0-33% | Color Discrimination: 34 – 66%
Exposures to: Cold: Frequently: 34-66%, Heat: Frequently: 34-66%, Dampness: Occasionally: 0-33%, Heights: Occasionally: 0-33%, Vibration: Occasionally: 0-33%, Skin Irritants: Occasionally: 0-33%, Lung Irritants: Dust: Occasionally: 0-33%, Fumes/Gases: Occasionally: 0-33%
Equipment Used in Job Performance/Working Environment: Test Equipment, Ladders, Climbing Hooks, Hand and Power Tools, Van
Types of Driver’s License Required: Driver’s License
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Our Benefits:
- Medical, Dental, Vision Insurance Plans
- 401K Plan
- Health & Flexible Savings Account
- Life and AD&D, Spousal Life, Child Life Insurance Plans
- Educational Assistance Plan
- Identity Theft, Legal, Auto & Home and Pet Insurance
- https://windstreambenefits.com
Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.
Notice to Non-U.S. Citizens: Windstream, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Windstream with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Windstream’s network. If you are not a U.S. citizen, please notify your recruiter or email [email protected] as soon as possible for information on Windstream’s foreign personnel disclosure and approval requirements.
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