Do you believe in the power of inclusion and opportunity?
Are you a mission-driven leader ready to build pathways into IT careers for people with disabilities?
Join us as the Program Manager for the AbilIT Team, where you’ll lead a passionate team dedicated to helping individuals with disabilities train for, access, and succeed in meaningful careers in IT and administrative support.
About the Role
The Program Manager is responsible for overseeing the day-to-day operations and strategic growth of the AbilIT program. This includes managing staff, collaborating with employer and community partners, ensuring service excellence, and tracking impactful outcomes. This is a hands-on leadership role for someone who thrives in a collaborative, mission-aligned, and results-focused environment.
Key Responsibilities
- Lead the execution of training, support services, and job placement efforts for program participants.
- Supervise a cross-functional team, including trainers, job coaches, and administrative staff.
- Cultivate and maintain strong partnerships with employers, training vendors, and disability service organizations.
- Manage the program budget and ensure alignment with funder and regulatory compliance requirements.
- Oversee participant onboarding, enrollment, and selection processes.
- Track and report on key performance metrics such as enrollment, training completion, certifications, and job placements.
- Facilitate team meetings, guide strategic direction, and promote alignment with program mission and goals.
What You Bring
- Bachelor’s degree in workforce development, education, human services, special education, or a related field (Master’s degree preferred).
- 3+ years of experience in program management, ideally in workforce development, disability inclusion, or related fields.
- Familiarity with IT career pathways and certifications (CompTIA A+, ITF+, Microsoft, etc.).
- Proven leadership and team development skills, with excellent communication and project management abilities.
- Experience with data and case management systems such as Salesforce, Apricot, or similar.
- Deep commitment to accessibility, equity, and disability inclusion.
Core Competencies
- Strategic Thinking & Problem Solving
- Team Leadership & Development
- Cultural Competence & Accessibility
- Data-Driven Decision Making
- Stakeholder Engagement & Communication
Success Looks Like
- High participant training completion and certification rates
- Strong job placement outcomes
- Positive participant satisfaction scores
- Timely, compliant reporting and budget management
Additional Information
We are committed to building a diverse team and creating an inclusive work environment. Reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions. This position may require flexibility in work hours and responsibilities as program needs evolve.
Ready to make a difference? Apply today and help empower individuals with disabilities to launch thriving careers in tech.
