Job Overview
Join Our Team – Make a Difference in Patients’ Lives!
Are you passionate about creating seamless patient experiences in a fast-paced, high-impact Interventional Pain Management Practice? Do you thrive in coordinating new patient referrals and complex procedure scheduling while ensuring exceptional care? If so, we want YOU to be part of our team!
We are seeking a dynamic and detail-oriented Referral Coordinator & Scheduler with eClinicalWorks expertise to streamline patient intake and scheduling for cutting-edge interventional pain treatments. Your role will be the first step in a patient's journey toward pain relief—ensuring accuracy, efficiency, and compassionate communication every step of the way.
Why This Role Matters
Pain management patients often struggle with complex referral processes and procedure scheduling. Your expertise will bridge the gap—helping patients access the right treatments, at the right time, with the right providers. You’ll be the backbone of our care team, making precision scheduling and referral management effortless for patients and providers alike.
Key Responsibilities
- Referral Coordination:
- Process and track new patient referrals swiftly and accurately.
- Work with referring providers to ensure seamless referral intake and documentation.
- Verify insurance eligibility, prior authorizations, and medical necessity before scheduling.
- Optimize provider schedules for maximum efficiency while maintaining exceptional patient experience.
- eClinicalWorks Utilization:
- Enter and track referrals, appointments, and procedure scheduling in eClinicalWorks.
- Ensure proper documentation, minimizing delays and compliance risks.
- Generate reports to analyze referral patterns, scheduling efficiency, and patient volume.
- Patient & Team Collaboration:
- Serve as the first point of contact for new patients—helping them navigate their pain care journey.
- Communicate closely with providers, nurses, and administrative teams to ensure flawless scheduling workflows.
- Address patient inquiries with professionalism, compassion, and clarity.
What We’re Looking For
- Proven expertise in referral coordination and complex scheduling within a healthcare setting.
- Strong proficiency in eClinicalWorks for referral tracking, scheduling, and reporting.
- Exceptional organizational skills, ensuring accuracy in patient coordination.
- Excellent communication abilities, making every patient interaction positive and seamless.
- Ability to multitask in a high-volume environment while maintaining attention to detail.
Preferred Qualifications
- Prior experience in pain management, neurology, or orthopedics.
- Knowledge of insurance requirements and referrals.
- Experience optimizing scheduling workflows to enhance patient access and provider productivity.
This role isn't just about scheduling—it's about changing lives by ensuring patients receive timely, expert interventional pain care.
Job Type: Full-time
Pay: $16.50 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
