Job Summary
We are seeking a dedicated and enthusiastic Supervisor/Assistant Manager to join our team at the new By Golly's in Covington, Kentucky. The ideal candidate will have a passion for hospitality and a strong background in customer service, particularly within casual dining environments. As an Assistant Manager, you will play a key role in supporting daily operations, managing staff, and ensuring an exceptional dining experience for our guests.
Responsibilities
- Assist the Manager in overseeing daily operations of the restaurant, ensuring high standards of food service and customer satisfaction.
- Manage the staff, providing guidance and support to maintain efficiency and quality in food preparation.
- Help create a positive work environment that fosters teamwork and collaboration among staff members.
- Monitor inventory levels and assist with ordering supplies to ensure the kitchen is well-stocked.
- Handle customer inquiries and complaints with professionalism, ensuring a positive resolution.
- Train new employees on company policies and standard operating procedures
- Ensure compliance with health and safety regulations within the kitchen and dining areas.
- Assist in developing promotional strategies and Local Store Marketing to enhance customer engagement and increase sales.
Experience
- Previous experience in a management role within the food service or hospitality industry is preferred.
- Strong understanding of restaurant operations
- Excellent customer service skills with the ability to manage guest relations effectively.
- Proven ability to lead a team, manage conflicts, and motivate staff towards achieving operational goals.
- Prior bartering or culinary experience is preferred.
- Ability to work flexible hours, including evenings and weekends as required.
Join us in creating memorable experiences for our guests while leading a dynamic team in a thriving environment!
Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Benefits:
- Employee discount
Shift:
- 10 hour shift
- 12 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Work Location: In person
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