Job Overview
We are a small US manufacturer of electronic instruments, seeking a dedicated and detail-oriented Office Assistant to join our team. In this role, you will be the primary contact for order fulfilment and vendor payments (AR/AP), while providing exceptional customer service and support. The ideal candidate will possess strong detail and organizational skills and be proficient in various administrative tasks.
Responsibilities within a 2-admin small office
- Perform data entry tasks accurately to fulfill orders, pay vendors, maintain records and update information as needed.
- AR: Order write-up, processing, shipping, invoicing and receipt of payment (8-10/day)
- AP: Process purchase orders, receiving, vendor invoices and payments (8-10/week)
- Daily/Weekly/Monthly registers and reconciliation
- Respond promptly to customer inquiries via phone and/or email ensuring a high level of service.
- Proofread documents and communications to ensure clarity and professionalism.
- Organize files and documentation for easy retrieval and reference.
- Collaborate with team members to resolve customer issues and improve service processes.
- Maintain supplies and a clean organized workspace to promote efficiency.
- Provides support to the Office Administrator and all other departments.
Qualifications
- Proven experience in a customer service or administrative role is preferred.
- Strong data entry skills with attention to detail, and ability to execute mathematical functions correctly.
- Excellent proofreading abilities to ensure error-free communication.
- Proficient in using computer systems and software applications relevant to office management (Excel, Sage/Quickbooks, Word, Outlook).
- Outstanding organizational skills with the ability to manage multiple tasks simultaneously.
- Effective time management skills to prioritize workload efficiently.
- A proactive attitude towards problem-solving and customer satisfaction.
Do you value and/or enjoy?:
- Solving problems vs simply working on them (can and likes seeing it to completion)
- Customer satisfaction including creative solutions
- Working with others towards the larger company goals – doing your part within a small team and filling in where needed
- Learning from mistakes and growing in knowledge and capabilities vs job title or level within the company.
- An 8-4:30, at-the-office job, with the ability to leave and enjoy family time at the end of the day
Small business office variety exposes you to a small workload on a lot of different tasks, along with customer interactions. Demonstrated enjoyment of that environment is required.
Join our team as an Office Assistant where your contributions will make a meaningful impact on our customers' experiences!
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Work Location: In person
