Office Coordinator

General information

Description & Requirements

Culture Vision at Consumer Direct Care Network

At CDCN, we strive to create a workplace where everyone is supported and motivated to be their best; we collaborate on shared goals and celebrate our accomplishments.

JOB SUMMARY

The Office Coordinator coordinates office duties in compliance with regulations and Managed Care Organization (MCO) program rules.

JOB DUTIES

• Meet customer service objectives to ensure high levels of customer satisfaction Promote cohesiveness in the office environment
• Support the day-to-day operations and client advocacy
• Communicate effectively
• Comply with applicable legal requirements, standards, policies, and procedures
• Demonstrate dependability
• Demonstrate effective problem-solving and decision-making skills
• Exhibit computer efficiency Maintain necessary skills and knowledge to coordinate workflow
• Participate in professional development and training activities
• Prioritize and multitask effectively Provide excellent customer service to internal and external clients
• Screen and route incoming phone calls to the appropriate people/department
• Provide administrative and clerical support, including mailing, scanning, faxing, and data entry tasks.
• Manage all incoming and outgoing mail
• Coordinate equipment maintenance and repair
• Ensure needed materials and supplies are readily available for office operations
• Process office-related tasks timely, including timesheets, packets, background checks, and projects
• Coordinate events, including reserving conference rooms and planning/ordering meals for meetings
• Bilingual preferred in various locations
• Other duties as assigned

QUALIFICATIONS

• High School Diploma or GED preferred
• Previous office experience preferred
• Combination of education and experience

• A rewarding career helping others
• Fun and engaging work environment built on team unity
• Job satisfaction knowing you make a difference in the work you do and lives we serve
• Professional training to help advance your skills for career development

• Medical, Dental, and Vision Insurance
• Accrued Vacation with no waiting period
• Two Paid Floating Holidays
• Nine Paid Federal Holidays
• Paid Safe Sick Time with no waiting period
• Instant Earnings Option
• 401(k) Retirement plan
• Company-Paid Life Insurance
• Supplemental Life, Accident, Critical Illness, and Hospital benefits
• Short and Long-Term Disability
• Paid Parental Leave
• Flexible Spending Account
• Employee Assistance Program
• Pet Insurance

WHO WE ARE
Consumer Direct Care Network specializes in home and community-based services that assist older adults and individuals of all ages with disabilities and impairments to continue to live their lives independently in their own homes and communities. We provide coordinated service delivery in 14 states and the District of Columbia. Our services span from financial management services and support brokerage to traditional agency in-home care and caregiving to behavioral health. We have extensive experience with Medicaid, Medicare, private insurance, and with supporting people who pay for their own care.
Your opportunities within our network are endless, it’s not just a job, it’s a career… advance it with the Consumer Direct Care Network!
The Consumer Direct Care Network and its subsidiaries are an Equal Opportunity Employer and drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
In accordance with the Immigration and Reform Control Act (IRCA), you may only work at Consumer Direct Care Network if you are legally authorized to work in the United States. Consumer Direct Care Network does not provide visa sponsorship or STEM OPT extensions to employees.