Office Manager
Fink's Jewelers is currently looking to hire an exceptional full-time Office Manager at our Franklin, TN location just outside of Nashville. Our ideal candidate will be friendly, extremely organized, and highly motivated. The right candidate will have excellent interpersonal skills as well as the ability to multi-task in a fast-paced, high-energy environment. Must have a general working knowledge of Microsoft Office, Word, Excel, and Internet Explorer.
We offer favorable retail hours Monday-Saturday and closed on Sundays.
Primary Duties and Responsibilities
- Assist in supporting the sales activities by performing all the functions needed on the POS system, such as ringing various sales, layaways, and special orders.
- Generate and maintain client records and files, special order, and layaway files.
- Process in-coming and outgoing transfers according to corporate policy and procedures to ensure Inventory control.
- Prepare packages and paperwork for outgoing mail or shipment.
- Process and distribute incoming mail.
- Accept and process products for repair. Communicate estimates to customers, follow up on completion and ship dates, and notify customers of repair completion.
- Respond to customer inquiries both in person and over the phone.
- Utilize company ERP software to research transactions.
- All other duties as assigned.
About Fink's Jewelers
In 1930, Nathan Fink founded Fink's Jewelers. Today, our company is owned and operated by the third and fourth generation of the founding family, with customer service remaining the cornerstone of our philosophy. From the first store in Roanoke, Virginia, Fink's Jewelers has now grown to include 10 locations throughout Virginia, North Carolina, and Tennessee. As one of America's "Top 50" jewelers, we stand strong behind our traditions and value our wonderful staff members. Come join our well-established team as we continue on our mission to be the first-choice jeweler in every community we serve!
Fink's Jewelers is committed to our employees by providing excellent full-time benefits that include.
Benefits:
- Dental Insurance
- Employee discount
- Flexible Spending Account
- Health Insurance
- Health Savings Account
- Paid Disability Insurance
- Paid Life Insurance
- Paid Holidays
- Paid Time Off
- Professional Development Assistance
- Referral Program
- Retirement 401K Plan
- Vision Insurance
- Voluntary Life Insurance
