About Us:
StateWide Service Co. is a well-established HVAC company based in San Antonio, TX, dedicated to providing exceptional air conditioning and heating services. We’re a team-oriented company that values professionalism, reliability, and outstanding customer service. We are currently looking for a motivated and organized individual to join our team as a Dispatcher / Administrative Assistant.
Schedule:
- Monday – Friday: 8:00 AM – 5:00 PM
- Saturday: 8:00 AM – 12:00 PM
- Closed Sundays
What We Offer:
- Paid training
- Paid holidays and vacation time
- Overtime pay opportunities
- 401(k) plan
- Excellent benefits for full-time employees (including insurance options)
- A positive, supportive team environment
Responsibilities:
- Answer and manage inbound customer calls with professionalism and courtesy
- Schedule and dispatch service calls for HVAC technicians
- Coordinate daily workflow and ensure timely responses to customer needs
- Perform general office duties including filing, faxing, and copying
- Data entry and use of software such as Microsoft Office, QuickBooks, etc.
- Maintain organized records and schedules
- Communicate effectively with both customers and internal teams
- Assist with other administrative tasks as needed
Qualifications:
- High school diploma or equivalent (required)
- At least 1 year of experience in a general office or administrative setting
- Strong verbal and written communication skills
- Excellent telephone manner and customer service skills
- Proficiency in Microsoft Office and QuickBooks
- Ability to multitask and work well under pressure, especially during peak seasons
- High attention to detail and strong organizational skills
- Punctual, dependable, and responsible
- Must pass a background check
- General office experience preferred
How to Apply:
If you're interested in joining a growing company with a great work culture, please submit your resume and cover letter in response to this posting. You may also apply in person at:
StateWide Service Co.
120 Bobby Lou Dr.
San Antonio, TX 78218
Professional references required.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Required)
Experience:
- Office Adminstration: 4 years (Required)
Ability to Commute:
- San Antonio, TX 78218 (Required)
Work Location: In person
