General Functions + Responsibilities
- Collect, code, enter, and submit approved invoices for Food, Beverage, Repair & Maintenance and other vendors; Ensure collection of Certificates of Insurance and other documents required of vendors; Review, maintain and execute service contract agreements
- Perform daily reconciliation of time entries, tip sheets, and event financials, etc.; Perform daily safe audits, make deposits, and get change as needed
- Assist with weekly financial reporting duties including food delivery platform reconciliation, sales reports, refund tracking sheet, safe counts, cash drops, debit card reconciliation, etc.
- Review new hire, disciplinary, termination forms, incident reports, First Reports of Incidents, etc. for completeness and accuracy and submit to the Human Resources department
- Assist with new hire introductions, facility tours, safety orientations, Toast and scheduling platform access, harassment training, Food Handlers/Basset certificates, and other onboarding activities
- Apply for state and local licenses and permits (Liquor, Public Place of Amusement, Tavern, Sidewalk Café, Sign, Extended Patio, Public Way use, Loading Zone, etc.)
- Manage the phone and voicemail system; Act as the first point of contact for answering the phone while in the building; Retrieve messages and pass them onto the appropriate departments and respond when applicable
- Maintain office and storage cleanliness, organization, and security
- Update Food and Beverage Training Manuals as needed; Update and prepare allergy menus and cheat sheets for servers; Audit menu inventory on Monday and Thursday and print accordingly; Assist with additional menu printing as needed
- Additional duties as assigned within the scope of the role
- At least 2 years of professional administrative experience or equivalent experience
- Bachelor’s degree preferred
- Supervisory cash handling experience required.
- Hospitality experience preferred
- Proficiency with Microsoft Office (Word, Excel, PowerPoint) and OpenTable
- Excellent communication, customer service, and organization skills
- Dependable and responsible with a strong attention to detail
- Works with a sense of urgency and able to balance multiple projects simultaneously
- BCBS Medical
- BCBS Dental
- EyeMed Vision
- Commuter Benefits
- Company-paid Short-term Disability Insurance
- Company-paid Life and AD&D Insurance
- Company-paid Employee Assistance Program
- Paid Time Off
- Paid Sick Leave
- Paid Holidays
- 401K + Match
- Monthly Food & Beverage Program and Discount
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