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Onsite Service Coordinator - Bilingual

Masis Staffing Solutions
$41,000 - $46,000 a year
Raleigh, North Carolina
Full time
2 days ago

PURPOSE

Responsible for the full life cycle of talent acquisition to fulfill the staffing needs of assigned site(s); while participating in additional projects and initiatives. Contributes to the efficient Masis operations by performing their duties accurately and in a timely manner.


ROLE AND RESPONSIBILITIES

  • This individual is responsible for planning and executing a consistently high volume of recruiting activities.
  • Supports special initiatives assigned by Area Service Manager and Service Manager.
  • Assists the Service Manager in daily operations of the Branch, payroll management, and training of new associates.
  • Mentors Service Coordinators to provide excellent service to applicants, temporary associates, and clients.
  • Manages new candidate generation and job order generation through Masis Staffing Solution CRM Software.
  • Keep updated records of termination of employment on CRM software and cooperate with unemployment investigations.
  • Keeps strict attention to detail to all candidate related processes including screening, interviewing, training, onboarding, and termination.
  • Maintain a high fill ratio required for successful performance of the branch.
  • Develop creative recruiting strategies to bring valuable candidates to the pool.
  • Communicate efficiently with Branch Manager and Business Development Manager on the status of job orders and all other client or candidate relevant matters.
  • Maintain strict level of confidentiality and adherence to company policy while interacting with candidates and clients.
  • Create recruiting and interviewing plans for each open position, including collaboration with hiring managers on prescreening questions.

  • Creates a talent pipeline by building relationships with qualified candidates in prioritized skill sets; develops a pool of qualified candidates in advance of need.
  • Actively network through industry contacts, association memberships, trade groups and Employees.
  • Commit to meeting or exciding performance goals set up by the executive team and safety standard goals established by the Risk Department.
  • Ensure timecards have the necessary fields and approval to meet industry best practices.
  • Troubleshoot case by case data entry issues and delays and design corrective actions to improve the overall process.
  • Send collected payroll data to the payroll department by specified deadline.
  • Perform other duties as requested.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

  • College preferred.
  • Minimum 2 to 3 years of high-volume recruiting in a staffing agency setting.
  • Minimum 2 to 3 years of account management and cultivating relationships.
  • Proficiency in multiple computer software applications is necessary.
  • Ability to speak more than one language highly preferred.

PREFERRED SKILLS

  • Excellent verbal and written communication skills.
  • Excellent interpersonal skills with good negotiation tactics.
  • Proactive and independent with the ability to take initiative.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Familiarity with laws, regulations, and best practices applicable to hiring and recruitment.
  • Proficient with Microsoft Office Suite or related software.
  • Ability to report to multiple levels of management.
  • Ability to successfully communicate with all levels of workforce.
  • Proven leadership and team development (lead self, lead others, lead forward.)
  • Ability to inspire, coach and develop others through a shared vision and purpose.
  • Ability to select high quality/caliber talent.
  • Ability to engage and lead team meetings.
  • Proven track record driving & executing best in class service.
  • Proven sales and staffing expertise.
  • Drive a culture of execution.
  • Understand Financial reporting/statements.
  • High level of concentration.

ADDITIONAL NOTES

May require extended daily work schedule, occasional weekends, and travel.

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