Job Title: Operations Assistant (with B2B Sales Support)
Location: East Los Angeles / Commerce, CA
Pay: $24.00 – $26.00 per hour (based on experience)
Job Type: Full-time
Schedule: Monday to Friday | 9:00 AM – 5:30 PM | Occasional overtime
About Us
Textbook Agency is a small but fast growing educational wholesaler that supplies textbooks across the U.S. We operate with a lean team, and every person plays a key role in keeping things running smoothly. We’re now looking for a dependable and trustworthy Operations Assistant to support warehouse operations and daily business activities directly alongside ownership.
This is a hands-on role that requires someone who’s proactive, independent, humble, and committed to doing quality work—even during slower seasons. You’ll work in a small team and often independently, so reliability and initiative are critical.
Full Job Description
We’re looking for a full-time Operations Assistant to support daily warehouse operations and help grow our business through direct outreach to schools. This is a dynamic, hands-on role where you’ll split your time between warehouse responsibilities and light business development efforts.
The ideal candidate is honest, responsible, proactive, and willing to wear multiple hats — someone who can lead by example in the warehouse, and also reach out to potential school customers during our slower seasons. You’ll work closely with the business owner and play a vital role in the long-term success of the company.
Key Responsibilities Operations & Warehouse
- Receive, inspect, and organize incoming shipments
- Pick, pack, and ship orders accurately and efficiently
- Maintain inventory systems and stock levels
- Keep the warehouse clean, organized, and safe
- Train and guide 1–2 warehouse team members as needed
- Assist the owner with daily operational needs
- Stay productive and motivated during slower seasons
B2B Sales & Client Outreach
- Make outbound calls and send emails to schools, libraries, and institutions
- Follow up with leads and potential clients about textbook sales
- Track outreach efforts and build client relationships over time
- Support marketing and sales initiatives during off-peak months
- Be comfortable cold calling and initiating conversations professionally
What We’re Looking For
- Extremely dependable and loyal — a steady, long-term team member
- Independent and proactive — doesn’t wait to be told what to do
- Humble and hard-working — willing to pitch in wherever needed
- Strong communicator — both in person and over the phone
- Comfortable with outreach and light sales activities
- Physically capable — able to lift up to 45 lbs safely
- Positive attitude and strong work ethics — no laziness during slow times
Requirements
- 2+ years of warehouse, fulfillment, or operations experience
- Comfortable with phone-based outreach and client follow-ups
- Must be fluent in English (spoken and written)
- High school diploma or equivalent (required)
- U.S. work authorization (E-Verify used)
- Basic computer skills (email, spreadsheets, CRM & inventory systems)
- Prior sales or customer service experience is a plus
- Familiarity with Amazon FBA or B2B sales is a bonus
Benefits
- Competitive pay: $24–$26/hour based on experience
- Monday–Friday daytime schedule
- Casual dress code
- Friendly, respectful work environment
- Long-term growth potential and close access to ownership
Work Location
- In-person at our warehouse in Commerce, CA
Job Type: Full-time
Pay: $24.00 – $26.00 per hour
Expected hours: 40 per week
Schedule:
- 8-hour shift
- Day shift
- Monday to Friday
- Occasional overtime and weekends
Job Type: Full-time
Pay: $24.00 - $26.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Application Question(s):
- Are you comfortable making cold calls to schools and other institutions during slower warehouse periods?
Education:
- High school or equivalent (Required)
Experience:
- Warehouse: 2 years (Required)
Language:
- English (Required)
Work Location: In person
