Job Title: Operations Specialist Instructor
Reports to: Site Lead
Location: Petaluma, CA
Schedule: Monday thru Friday
Metris Global is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB) dedicated to helping government identify and solve problems. Our concierge-minded team of special operations and interagency advisors provide professional services, full spectrum pre-deployment, and full mission profile (FMP) training exercises to achieve this mission. Our work has quietly saved lives and taxpayer dollars. If you are passionate about "Training Today's Warriors for Tomorrow's Threats", we would love you to join our Team.
Metris Global Values:
- Work Ethic – Passionate, motivated, proactive, attention to detail.
- Integrity – Unquestionable level of sound morale and ethical principles.
- Professionalism – Conduct oneself with the appearance, demeanor, humility, and competence.
- Loyalty – Commitment to doing what is in our best interest as a company and to our clients.
- Accountability – Humility, transparency, and responsibility.
- Innovation – There is ALWAYS a “better and more efficient way” to complete the mission.
Summary:
Reporting to the Site Lead, the Operations Specialist Instructor shall provide instruction in the field of land-based operations to include Search and Rescue and Command Center Operations. This is a non-exempt Service Contract Act (SCA) position.
Essential Duties and Responsibilities:
- Responsible for instruction on Command Center missions to include search and rescue, marine safety, aids to navigation, ice operations, marine environmental protection/response, enforcement of laws and treaties, ports, waterways, and coastal security, risk management, and other objectives as they pertain to U.S. Coast Guard Command Center operations.
- Other duties as assigned.
Supervisory Responsibilities:
- Responsible for successful classroom management and oversight to include associated
- quality, student, classroom, time, and other supervisory aspects of performance related to job
- responsibilities.
- Achieves client-established quality objectives for instruction and classroom management.
- Includes but is not limited to:
- Quality instructor performance capable of ascertaining the level of the class’s knowledge and teaching at the appropriate level.
- Capable of controlling the discipline of the class.
- Demonstrates a high level of professional management in performing training activities and facilitating classroom environments all times.
- Maintains regular class schedule.
- Always adheres to a zero-tolerance policy of inappropriate language.
- Class schedule is managed in accordance with course curriculum outlines.
- Manages a safe, comfortable training environment, ensures sufficient materials are available, and resolves disruptive student behavior.
Measurement of Performance:
- The Site Lead will establish performance metrics for the Operations Specialist Instructor within the first thirty (30) days of employment.
- Accomplish a rating of satisfactory or above on 80% of the course evaluations following each course convening.
- Follows guidance in instructional materials 100% of the time.
- Accomplishes a rating of “demonstrated competency” or better on the Coast Guard Instructor Feedback Form as measured annually.
- Receives no measure less than “3” on a scale of “5” for each of the 14 assigned instructor competencies.
- Demonstrates effective communication, collaboration, and teamwork with all Government and Contract team members.
- Completed and delivered tasks and work products shall be in conformance to the USCG Training System Standard Operating Procedures, timely, complete, and documentation shall, upon final acceptance, be free from technical or typographical errors 90% of the time
Requirements:
- Two (2) years’ experience as a primary classroom instructor.
- Desired but not required: At least 5 years of rated/commissioned operational experience as a qualified CIC Watch Supervisor and Operations Unit Controller in the U.S. Coast Guard or equivalent in the U.S. Navy
- Three (3) years’ experience in the Command, Control, and Communications field including:
Proper handling of sensitive and classified material and spaces.
Configuration of voice circuits.
Radio operating procedures.
Coast Guard mission areas.
Policy and operations of Coast Guard C3 equipment; basic understanding of geo-location coordinates.
Managing and coordinating resources during a search and rescue (SAR) case prosecution.
Specific duties in a Combat Information Center (CIC) environment.
Configuring and operating specific C4I systems.
Tracking and displaying contacts on RADAR systems.
Production and execution of situation reports and communications plans.
Provide accurate shipping and navigation picture.
Policy and operations of Coast Guard C3 equipment.
Understanding of geo-location coordinates.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Benefits:
- 401(k)
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- Paid time off
- Paid sick time
- 12 paid holidays
