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Orthodontic Billing Coordinator

Greater Chattanooga Orthodontics
$20 - $23 an hour
Chattanooga, Tennessee
Full time
2 days ago
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

We are seeking a Billing Coordinator to join our team. As the billing coordinator you will play a crucial role in creating a good rapport with patients/billing parties/insurance companies. Your main responsibilities will include:
  • Submitting daily billing claims, following up on claim denials, posting insurance payments.
  • Verifying insurance eligibility and notifying responsibility party of benefit changes.
  • Greeting and welcoming clients and visitors with a friendly and professional demeanor
  • Answering a large volume of phone calls, taking messages, and directing calls to the appropriate person or department
  • Scheduling appointments and managing calendars
  • Managing incoming and outgoing mail and packages
  • Providing excellent customer service by addressing inquiries and resolving issues in a timely manner


Skills
To excel in this role, you should possess the following skills:
  • Must be comfortable conducting financial conversations, maintaining professionalism
  • Strong organizational skills with the ability to multitask effectively
  • Proficiency in using office equipment such as computers, printers, and phone systems
  • Excellent verbal and written communication skills
  • Customer service-oriented mindset with the ability to handle difficult situations professionally
  • Computer literacy, including proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • Previous experience in medical/dental billing
  • Bilingual (English/Spanish) greatly preferred


If you are a detail-oriented individual with exceptional organizational skills and a passion for providing excellent customer service, we would love to hear from you. Join our team as a Billing & New Patient Coordinator and contribute to creating a positive and welcoming environment for our clients.
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