Parts Counter Representative

Monroe Tractor is a well-established and highly regarded dealer of construction and agricultural equipment, with over 70 years of experience serving the northeastern U.S. With 18 locations across New York, Pennsylvania, Vermont, Connecticut, and Massachusetts, we take pride in delivering exceptional sales and support to over 15,000 hardworking customers. Since our founding in 1951, we've witnessed transformative changes in the industries we serve—driven by advanced technologies, equipment, and capabilities once thought impossible. Yet, the values that have defined us remain the same. We’re still a family-owned business, committed to serving our customers with the same dedication and integrity that has shaped our legacy.

As a Parts Counter Representative at Monroe Tractor, you will be involved in all aspects of the parts department, including marketing, selling parts, and working to achieve financial sales targets. You will be responsible for inventory management, order processing, and providing exceptional customer service to a diverse customer base. This role requires strong communication skills, a friendly demeanor, and the ability to interact effectively with customers, ensuring they receive the right parts and solutions. Your contributions will be key in driving sales, maintaining product availability, and supporting the overall success of the parts department.

Benefits

• Medical, Dental & Vision Insurance
• 401K Plan + Match
• Competitive Paid Time Off Policy
• Short/Long Term Disability
• Family-owned and operated
• Annual Reviews

Qualifications

• Diesel Agriculture/Construction equipment mechanical knowledge preferred
• Excellent customer service skills
• Professional appearance and work ethic
• Computer skills
• Excellent organizational skills
• Valid Driver's License - *No CDL Required

Responsibilities

• Interact and sell parts to walk-in and call-in customers.
• Shipping and Receiving parts orders.
• Stocking shelves
• Lift items weighing up to 75lbs.
• Take ownership of merchandising and maintaining the show-room area
• Other responsibilities based on experience.
• Operate forklift (will train)
• Assist in Parts inventory.
• Maintain and develop product knowledge.
• Deliver parts to customers and job sites promptly and safely, ensuring accurate and timely order fulfillment.

Pay: $17.00 - $20.00/Hourly

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.