Non-exempt
Job Summary:
The Parts Wholesale Counter Person is responsible for managing the inventory, sales, and distribution of automotive parts to wholesale customers. This role involves working with parts suppliers, managing customer orders, maintaining stock levels, and ensuring that all parts are delivered in a timely and accurate manner.
Essential Functions:
- Maintain accurate and organized parts inventory for wholesale operations.
- Order parts from manufacturers and suppliers based on customer needs and inventory levels.
- Monitor inventory levels and reorder parts as necessary to ensure stock availability.
- Conduct regular stock audits and update inventory records to ensure accuracy.
- Assist wholesale customers with identifying and ordering the correct automotive parts.
- Provide pricing, availability, and delivery information to customers.
- Build and maintain strong relationships with wholesale accounts, ensuring excellent customer service and satisfaction.
- Process customer orders, including order entry, invoicing, and delivery coordination.
- Ensure the timely processing and fulfillment of wholesale parts orders.
- Package and ship parts accurately, ensuring the right parts are sent to the correct customer locations.
- Coordinate with the shipping department to arrange deliveries and track order status.
- Maintain up-to-date knowledge of automotive parts, accessories, and related products.
- Stay informed of current industry trends and new products.
- Provide guidance to customers and team members regarding parts compatibility, specifications, and alternatives.
- Collaborate with the dealership's service and sales departments to fulfill parts needs.
- Handle customer inquiries regarding part availability, back orders, and special orders.
- Work with suppliers to resolve any issues regarding product defects, delays, or other concerns.
- Create and maintain records for all wholesale transactions, including customer orders, returns, and warranties.
- Assist in preparing reports on parts sales, inventory levels, and order status.
- Assist with pricing updates and catalog management.
- Deliver parts to customers, vendors, and repair shops as required.
- Ensure timely and safe transportation of parts.
- Maintain satisfactory attendance.
- Perform other related duties as assigned.
- None.
- 2 years of experience in an automotive or truck parts warehouse, repair center, dealership, or similar facility.
- Valid driver’s license and safe driving record; required to have California driver's license within 10 days following date of hire.
- Ability to lift up 50 pounds.
- Ability to perform all essential functions of the job description.
- Knowledge of CDK/Dayforce.
- Proficient with inventory systems.
- Strong organizational skills with the ability to manage inventory and maintain accurate records.
- Ability to effectively communicate with wholesale customers and dealership teams.
- Basic computer skills (e.g., Microsoft Office, inventory management systems).
- Strong customer service skills and the ability to handle inquiries, orders, and complaints.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Regularly stands, walks, sits; uses hands; reaches with hands and arms; talks and hears. Occasionally climbs or balances; stoops, kneels, crouches, or crawls; lifts up to 50 pounds.
- Prolonged periods sitting at a desk and working on a computer.
- Work at the service counter and stockroom/ inventory areas.
- Fast-paced work environment.
- Noise level is moderate.
- Medical, Dental, & Vision Insurance
- Employer Paid Life Insurance
- Employer Paid AD&D
- 401k (with Employer match)
- Generous Vacation Package
- Inter-Company Transfers and Promotion Opportunities
- Tenure recognition and awards
- Vehicle Purchase Discount Program
- Vehicle Service Discount Program
- Golf Benefits at Maderas Golf Club (subject to qualification)
Sunroad is committed to providing reasonable accommodations to qualified individuals with disabilities to ensure equal employment opportunities and access to all programs, services, and activities. If you require accommodations to participate in the application process or to perform the essential functions of the job, please contact the HR Department to discuss your needs confidentially. We will work with you to identify appropriate accommodations based on your specific circumstances and in compliance with applicable laws.
We are an Equal Opportunity Employer (M/F/D/V) and maintain a drug-free workplace. If you receive an offer of employment, it will be a conditional offer contingent on the successful completion of a pre-employment drug screen and background check.
Sunroad is an Equal Employment opportunity and Affirmative Action Employer. We are committed to providing equal opportunity in all of our employment practices, including selection, race (including traits historically associated with race such as hair texture and protective hairstyles such as braids, locks, and twists); religion; religious creed; religious dress/grooming; color; age (40 and over); sex; sexual orientation; gender; gender identity (meaning a person’s identification as male, female, a gender different from the person’s sex at birth, or transgender); gender expression (including a person’s gender-related appearance or behavior, whether or not stereotypically associated with the person’s sex at birth); national origin; ancestry; citizenship status; uniform service member status; military or veteran status; marital status; pregnancy; childbirth; medical conditions related to pregnancy, childbirth, or breast feeding; medical condition (including cancer related or HIV/AIDS related); handicap; physical disability; mental disability; genetic characteristics; genetic information; or any other protected status in accordance with the requirements of all federal, state and local laws. Our Equal Employment Opportunity Policy applies equally to interns and volunteers.
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