Patient Access Representative

Duties/Responsibilities:

• Responsible for the accurate intake of patient demographics; obtaining reimbursable diagnosis/reason for service; verifying insurances for eligibility and obtaining of preauthorization of insurance provider as required.

• Obtain all necessary consents/signatures.
• Distribute to patients all required notifications/documents.
• Clear patient for co-pay and/or deductibles. Collect payment in accordance with credit and collection policy.
• Communicate with patient by phone in advance for pre-registration, in order to schedule the patient.
• Review with Asst. Director then PAC any problem prior to date of service.

• Perform mobile registration when necessary.
• Cross train to all registration/admitting areas as needed.

It is understood that this is a summary of key job functions and does not include every detail of the job that may reasonably be required.

Education/Experience Required:

• HS Diploma
• Knowledge of medical terminology, problem-solving techniques, strong interpersonal skills, effective oral and written communication skills, strong keyboarding and basic computer skills.
• Previous experience with hospital registration system and secretarial experience preferred. Demonstrated ability to function independently with minimal supervision. Possesses good decision-making skills and demonstrated ability to work under pressure, maintaining a helpful and courteous manner.
• Ability to type at 35 WPM.

Registration/Certification:

• N/A