How you move is why we’re here. ®
Now more than ever.

Get back to what you need and love to do.
The possibilities are endless...

Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success.

If this describes you then let’s talk!

HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Emp Status

Regular Full time

Work Shift

Compensation Range

The base pay scale for this position is $34.49 - $38.38. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.

What you will be doing

Job Description

A highly visible part time customer service position that is responsible for obtaining surgical and diagnostic authorizations on behalf of HSS and HSS physicians. The Patient Access Specialist is an expert in areas of customer service, registration, insurance, and HSS Standards of Care. The Patient Access Specialist is expected to score in the top 5% of measureable categories within 6 months of hire.

Responsibilities

• Obtain authorizations for surgical and radiology procedures
• Verify insurance and obtain benefits
• Communicate with physician offices regarding status of authorizations
• Collect payments for inpatient and ambulatory procedures

Requirements

• Bachelor’s degree preferred; Diploma or equivalent with 1 year of experience
• Two years in a healthcare or related customer service field

• A highly visible part time customer service position that is responsible for obtaining surgical and diagnostic authorizations on behalf of HSS and HSS physicians. The Patient Access Specialist is an expert in areas of customer service, registration, insurance, and HSS Standards of Care. The Patient Access Specialist is expected to score in the top 5% of measureable categories within 6 months of hire.

Desired Qualifications

• Superior written and oral communication skills
• Exceptional customer service skills
• Ability to multi-task
• Ability to work in a team environment
• Knowledge of healthcare and health insurance
• Familiarity with medical terminology
• Displays positive attitudes towards assignments and others

Non-Discrimination Policy
Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.