Description
About CLS Health
At CLS Health, we are redefining healthcare delivery. As Houston’s largest physician-owned, physician-led healthcare system, our mission is to provide patient-centered care through innovation and operational excellence. With over 200 providers in 35 locations and 40+ specialties, we’re building a scalable healthcare system that empowers physicians and delivers unmatched quality and access for patients.
We are Looking for:
We are looking for a professional and courteous Patient Service Representative I to join our team. As the first point of contact for our patients, you will be responsible for providing excellent customer service, coordinating financial responsibilities, and ensuring that our patients have a positive experience when they visit our facility.
Responsibilities:
- Greet patients and visitors in a friendly and welcoming manner
- Verify patient information, including insurance coverage and personal information
- Collect co-pays and other fees from patients at the time of service
- Ensure the referrals are in the patient's chart before the patient comes in
- Maintain patient records and ensure that they are accurate and up to date
- Count cash box and complete cash reconciliation forms. Once close is completed, sign off on EBO report and cash reconciliation
- Handle patient complaints and resolve issues in a professional manner
- Perform other administrative tasks as needed
Why You’ll Love Working With Us:
- Competitive salary
- Quarterly performance bonuses
- Supportive team culture
- Real opportunities for professional development and career growth
Full benefits package including:
- 401(k) with company match
- Medical, Dental, Vision, and Life Insurance
- Paid time off
- Disability insurance
Requirements
- High school diploma or equivalent
- Experience in a medical office or customer service environment preferred
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize effectively
- Strong attention to detail and accuracy
- Proficiency in Microsoft Office and other computer applications
- Knowledge of medical terminology and insurance billing preferred
