Position Overview:
PRIORIS Claims Management Solutions is seeking highly motivated Personal Auto Claims Adjuster with experience in full-cycle claims handling. In this role, you will manage claims from start to finish, demonstrating technical precision and a commitment to delivering exceptional customer service.
You will drive the claims process by conducting timely investigations, analyzing accident details and related documentation, negotiating settlements, and utilizing available resources to resolve claims effectively. The ideal candidate is adaptable, eager to learn, and thrives in a dynamic, fast-paced, collaborative environment.
Work Schedule:
The work schedule is Monday through Friday, from 8:00 AM to 5:00 PM. Applicants must be able and willing to adhere to this schedule consistently.
Key Qualifications:
- Minimum three (3) years of successful handling of personal automobile insurance claims experience.
- Strong investigative, analytical, and negotiation skills to achieve fair and efficient resolutions.
- Proficiency in Microsoft Office programs, including Word, Excel, PowerPoint, and Outlook.
- Excellent customer service and professional communication skills, both oral and written.
- Proven ability to follow and comply with Department of Insurance guidelines and requirements.
- Outstanding time management skills, with the ability to prioritize multiple tasks in a high-volume, metric-driven environment.
- Willingness to engage directly with customers via phone.
- Demonstrates a keen sense of urgency to handle claims promptly, ensuring each case is thoroughly worked to completion with efficiency and accuracy.
- Current and valid Michigan Adjuster license required.
Primary Responsibilities:
- Deliver exceptional customer service while guiding customers through the claims process.
- Analyze policies and accident details to determine coverage, liability, and damages owed.
- Identify potential fraud indicators and escalate cases when necessary.
- Actively participate in weekly and quarterly claim forums.
- Ensure compliance with legal, regulatory, and internal guidelines.
- Operate in a metrics-driven environment, maintaining quality standards throughout the entire claims process.
- Perform additional duties as assigned.
Benefits:
As a valued team member at PRIORIS Claims Management Solutions, you will enjoy:
- Health, dental, and vision insurance.
- Life insurance.
- Paid vacation and sick leave (PTO).
- Paid license renewals.
About the Company:
Prioris Claims Management Solutions is a company of determined, driven, and enthusiastic people. We recognize and reward contributions, achievements, and success daily. By joining Prioris, you can become a part of a new and growing organization that has over 250 years of combined Claims Administration and Managerial experience. If you are seeking an opportunity to gain experience in an environment of career development and growth, Prioris Claims Management Solutions may be the company for you.
Prioris Claims Management Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Experience:
- personal auto claims handling: 3 years (Required)
Language:
- fluent Spanish (Preferred)
License/Certification:
- and active Michigan adjuster license (Required)
Shift availability:
- Day Shift (Preferred)
Work Location: Hybrid remote in Battle Creek, MI 49017
