Poker Executive
scheduleقبل 6 أيام
sync_altنمط العمل:هجين
وصف الوظيفة
We’re a passionate, collaborative and fast-paced operational team at the heart of our Gaming, Sports and Poker experiences. Working across multiple brands and territories, we bring promotions, content and commercial priorities to life, helping deliver a seamless and engaging journey for our players every day. As a Poker Operations Executive, you'll play a key role in maintaining and enhancing our Poker proposition across web and app platforms, combining your passion for Poker with operational excellence to ensure every player interaction is relevant, accurate and entertaining.What you'll be doing
- Support the day-to-day management of Poker content, promotions and merchandising across websites and apps
- Publish and maintain onsite content, ensuring all activity is delivered accurately, on time and to a high standard
- Work closely with the Poker Operations Manager and Poker stakeholders to execute commercial priorities and promotional campaigns
- Monitor the Poker customer journey, proactively identifying and resolving content or operational issues that could impact the player experience
- Use your understanding of Poker players, events and industry trends to help create an engaging and relevant onsite proposition
- Collaborate with teams across CRM, Commercial, Product, Technology and Operations to support campaigns, launches and operational readiness activities
- Analyse performance data and player insights to identify opportunities to improve content effectiveness and customer engagement
- Contribute to continuous improvement initiatives, helping enhance processes, quality standards and ways of working across Poker Operations
- Excellent knowledge of Poker, including player behaviours, key tournaments and the wider Poker landscape, alongside a genuine enthusiasm for the game
- Experience managing digital content, merchandising or operational activity within an online, customer-focused environment
- High attention to detail with the ability to prioritise tasks, manage deadlines and maintain quality in a fast-moving environment
- A collaborative approach, with confidence building relationships across multiple teams and using insight to support informed decision-making
- Financial: Competitive salary, pension, and bonus schemes.
- Hybrid working: Our Gibraltar-based employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch-up! Employees living in Spain and working in Gibraltar are required to work from the office 80% of the time.
- Holiday entitlement: Your 25 days holiday is topped up by 12 bank holidays.
- Family Support: Industry-leading maternity and paternity leave and paid time off if you have caring responsibilities.
- Life assurance: Safeguarding your financial future and offering peace of mind.
- Perks and discounts: Discounts at a range of high-street retailers.
- Healthcare: We prioritise your health and well-being, offering comprehensive healthcare benefits.
- Health & wellbeing: Tools and services to help support your well-being, including support with mental health and financial education. You will also have access to gym discounts and our cycle to work scheme.
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