Program Manager Operations

Discover a more connected career

At North Sky Communications, we build the infrastructure that keeps communities connected. We are looking for an ambitious, results-driven Program Manager - Operations (PMO) to lead turn-key telecommunications construction programs across Washington state.

Reporting directly to Senior Operations Leadership, you won't just manage projects, you’ll drive strategic success, empower cross-functional teams, strengthen key client relationships, and lead major infrastructure initiatives from ground-breaking to close-out. If you bring a strong mix of field experience, operational leadership, and a commitment to safety and quality, we want you on our team.

Connecting you to great benefits

• Weekly Paychecks
• Paid Time Off, Parental Leave, and Holidays
• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• 401(k) w/ Company Match
• Stock Purchase Plan
• Education Reimbursement
• Legal Insurance
• Discounts on gym memberships, pet insurance, and much more!

What you’ll do

• Drive Program Excellence: Direct the end-to-end execution of complex OSP telecom construction programs, including fiber deployments, network builds, and utility infrastructure projects.
• Lead Client & Stakeholder Relations: Act as the strategic liaison for key clients, delivering transparent status updates, managing scope, and resolving complex challenges with a solutions-oriented mindset.
• Deliver Customized Client Solutions: Take full ownership of finding tailored answers for our clients, recognizing that every project and program carries unique requirements, constraints, and goals.
• Master Financial Performance: Direct program budgets, forecasting, and profitability goals while ensuring timely milestone billing and efficient resource management.
• Empower Field & Office Teams: Partner closely with Project Managers, Field Supervisors, and subcontractors to streamline daily workflows and remove operational roadblocks.
• Champion Safety & Compliance: Maintain a safety-first culture by enforcing strict adherence to OSHA regulations, North Sky safety standards, and local/federal permitting requirements across all job sites.
• Optimize Operational Workflows: Continuous improvement is in our DNA, you will refine project tracking, risk management, and close-out processes to elevate operational efficiency.

What you’ll need

Proven Background: 5+ years of operational or program management experience in telecommunications, utility infrastructure, or outside plant (OSP) construction.

Dynamic Leadership & Adaptability: Demonstrated capability to lead cross-functional field and management teams, adapt strategies to suit unique program needs, navigate tight deadlines, and resolve field operations challenges effectively.Technical & Industry Expertise: Strong understanding of construction prints, engineering schematics, fiber deployment specs, and municipal permitting processes.Tech Savvy: High proficiency with scheduling and tracking tools (e.g., MS Project, Smartsheet) and core productivity software (MS Excel, Google Workspace).Education & Credentials: Bachelor’s degree in related field (or equivalent hands-on industry experience). PMP certification is a plus.

Requirements

Valid driver’s license with a clean motor vehicle record; ability to pass pre-employment background screening and drug test.