Program Specialist V-VI (Open Data Portal Administrator)
Class/Group:1574-1575/B21-B23
Military Occupation Specialty Code:N/A
Fair Labor Standards Act Status:Exempt
Number of Vacancies:1
Division/Section:Deputy Executive Director/Office of the Chief Data Officer
Salary Range:$6000.00- $7458.33 monthly
Duration:Regular
Hours Worked Weekly:40
Travel:Occasional
Work Location:300 W. 15th Street, #1300 / Austin, Texas 78701
Web site:https://dir.texas.gov/
Refer Inquiries to:People and Culture Office
Telephone:(512) 463-5920 or (512) 475-4957
How To Apply:- Select the link below to search for this position: https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en
- Enter the job posting number “00050365” in the keyword search.
- You must create a CAPPS Career Section candidate profile or be logged in to apply.
- Update your profile and apply for the job by navigating through the pages and steps.
- Once ready, select “Submit” on the “Review and Submit” page.
- If you have problems accessing the CAPPS Career Section, please follow the instructions in the Resetting CAPPS Password for Job Candidate desk aid.
- Applicants must provide in-depth information in the EXPERIENCE & CREDENTIALS section to demonstrate how they meet the position qualifications. Incomplete applications may result in disqualification.
- Resumes may be uploaded as an attachment but are not accepted in lieu of the information required in the EXPERIENCE & CREDENTIALS section of the application.
Candidates will be notified for appointments as determined by the selection committee.
Selective Service Registration:Section 651.005 of the Government Code requires males, ages 18 through 25 years, to provide proof of their Selective Service registration or proof of their exemption from the requirement as a condition of state employment.
H-1B Visa Sponsorship:We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Equal Opportunity EmployerThe Department of Information Resources does not exclude anyone from consideration for recruitment, selection, appointment, training, promotion, retention, or any other personnel action, or deny any benefits or participation in programs or activities, which it sponsors on the grounds of race, color, national origin, sex, religion, age, or disability. Please call 512-475-4922 to request reasonable accommodation.
What We DoWe are a technology agency powered by people.
DIR offers secure, modern, and cost-effective technology to help government entities in Texas serve their constituents.
DIR is a fast-paced and collaborative environment with highly motivated, innovative, and engaged employees dedicated to achieving the best value for the state. We have over 250 professionals working at DIR who are honored to serve as the cornerstone of public sector technology in Texas. By joining DIR, you will be an integral part of transforming how technology serves Texans.
Position SummaryWorking with the Chief Data Officer, the individual will act as lead and perform a variety of advanced or highly advanced(senior-level) technical, training, research, planning, policy, program assessment, and administrative activities for assigned program. The individual will have excellent writing, communication, presentation, and analytical skills. This role will be involved in planning, coordinating, implementing, and monitoring open data and closed data program elements and services that support government and higher education organizations throughout the state, and will have a focus on increasing cross-agency data sharing. Knowledge and background in data practices is expected. Serves as the Records Management Officer for the agency. Works under limited supervision with moderate to considerable latitude for the use of initiative and independent judgement for the program overall.
- The Open Data Portal Administrator manages all administrative and technical support functions for current and new customers of the Texas Open Data Portal (ODP) and the Closed Data Portal (CDP); leads the process of getting new users set up, prepared and trained in how to publish their agency dataset assets to the ODP or CDP; acts as a consultant to the ODP or CDP customers by responding to customer inquiries and facilitating discussions through business team work sessions to identify and recommend candidate datasets for ODP publication or CDP data sharing.
- Consults and assists with the ODP/CDP vendor to resolve any customer issues/problems encountered to the customer’s satisfaction; maintains a good working relationship with the vendor and stays updated on any new features or potential changes to the ODP/CDP platform; acts as the main point of contact between the vendor and the ODP/CDP customers.
- Serves as the lead focal point to work with agencies, institutions of higher education, legislative staff, and internal DIR programs to demonstrate and explain the ODP and CDP portals; maintains knowledge of industry advances through research and by participating in or attending presentations and demonstrations centered around data-related products and services.
- Recommends enhancements or improvements to the ODP/CDP platform; provides high-level advice and counsel by creating related policies, procedures, best practices, and standards related to the program; manages and maintains portal user access.
- Develops and conducts ODP/CDP training, educational, and networking opportunities; assists with other DIR related events for the Chief Data Officer; leads and coordinates quarterly informative meetings for the Open Data Portal User Group (ODPUG); participates and presents updates at the Data Management Advisory Committee (DMAC) and other briefings as needed.
- Identifies, analyzes, and reports ODP monthly and quarterly usage trends, which are reported monthly and quarterly to the Chief Data Officer (CDO), the Strategic Initiatives Committee (SIC), and the Board of Directors (BOD); produces ad hoc reports of ODP/CDP statistics for executive briefings, legislative requests, or other presentations; monitors the performance of the ODP platform and recommends changes as needed; supports the development of dashboards for open data stewards and agency executive leadership.
- Serves as the agency’s Records Management Officer, including the following specific job functions:
- Ensures agency compliance with established records retention schedule;
- Assists agency staff with requests to archive or retrieve records from the State Library and Archives Commission; and
- Manages records management projects as necessary.
- Performs other work-related duties as assigned.
- Graduation from an accredited four-year college or university with a bachelor’s degree in computer information systems, data analytics, business administration, or a related field.
- Additional work-related experience may be substituted for education on a year-for-year basis (high-school diploma required).
- Minimum of four (4) to five (5) years of proven experience in a customer service and support role.
- Minimum of four (4) to five (5) years of progressively responsible experience managing multiple priorities, problem solving, decision making, planning, and conducting presentations to IT and Business leadership.
- Minimum of three (3) to four (4) years of experience leveraging data to help solve complex business challenges/opportunities to drive business outcomes.
- Minimum of three (3) to four (4) years of experience working with relational databases using statistical applications for analyzing datasets (e.g., Excel, SAS, SPSS). Adept at queries and presenting findings in a clear and concise manner.
- Experience working with data management related principles, enterprise information management, data governance, data quality, metadata and master data management, reference data, data handling ethics
- Experience working with records management-related principles
- Knowledge of information technology and Open Data issues and trends
- Knowledge of data analysis and research methodology
- Knowledge of IT issues and government
- Knowledge of analytical software such as PowerBI and Tableau
- Knowledge of records management principles
- Excellent communication skills – both verbally and in writing in a clear and concise manner
- Excellent analytical skills with the ability to collect, organize, correlate, analyze, and disseminate significant amounts of information with attention to detail and accuracy
- Excellent skills in devising solutions to problems; in marketing programs; preparing reports
- Excellent report writing, spelling, grammar, and presentation skills
- Project management skills, including time management and organization.
- Skilled in disseminating complex information in a concise and non-technical manner
- Skill in coordinating and solving problems; consultative and advisory skills
- Adept at queries and presenting findings in a clear and concise manner
- Demonstrated ability to work on concurrent tasks while effectively organizing, managing competing priorities, and coordinating work assignments
- Ability to present clear and compelling evidence in favor of recommendations
- Ability to demonstrate leadership, independence, and initiative in generating new ideas on all assignments
- Ability to develop, evaluate, and interpret policies and procedures, and to train others
- Ability to be responsive to queries and requests for assistance; recognize special or unusual situations and seek assistance as necessary
- Ability to exercise creativity, flexibility, and resourcefulness
- Ability to establish and maintain effective and cordial working relationships at all organizational levels, including agency management, direct supervisors, co-workers, internal and external customers, and vendors.
- Ability to understand, follow and convey brief oral and/or written instructions
- Ability to communicate both verbally and in writing, in a clear and concise manner
- Ability to work independently and as part of a team, and to support and contribute to a cohesive team environment
- Ability to work under pressure and exacting schedules to complete assigned tasks
- Ability to work a flexible schedule to meet required deadlines
- Ability to comply with all agency policy and applicable laws
- Ability to comply with all applicable safety rules, regulations, and standards
- Proficiency in the use of a personal computer and applicable software necessary to perform work assignments. Strong knowledge and experience using Microsoft products (Word, Excel, PowerPoint, SharePoint, and Outlook
- Regular and punctual attendance at the workplace
- Criminal background check
- Frequent use of computers, copiers, printers, and telephones
- Frequent standing, walking, sitting, listening, and talking
- Frequent work under stress, as a team member, and in direct contact with others
- Occasional bending, stooping, lifting, and climbing
