Alogent is the market leader in providing item processing, document management, and digital banking solutions to credit unions and banks with over 25 years’ experience in providing the technology, support, and expertise to overcome business challenges in financial institutions. Our partnership-based approach to working through business issues has been recognized by our clients and partners, resulting in long-term relationships as their business needs evolve. Alogent continues to forge ahead through the creation of specialized technologies and services that use imaging and automation to achieve proven results. Our goal is to be the premier financial technology partner to financial institutions everywhere.
The company is headquartered in Peachtree Corners, GA, with regional teams across the United States.
Job Summary:
Our Professional Services Department is looking for a hardworking, innovative and goal driven Project Implementation Coordinator to contribute to the continued success of our company. As a member of our Professional Services team, the Project Implementation Coordinator acts as a central point of contact for client engagements, coordinating activities across multiple internal and external stakeholders and managing project scope, budget and timeline. Excellent communication, along with problem solving and organizational skills are crucial to the success of this position.
The preferred location of this position is working out of our Peachtree Corners, GA office, but highly qualified remote candidates within the US will also be considered. No relocation assistance is available.
Important Note: Authorized to work in the U.S. is a precondition of employment as we are unable to sponsor applicants for work visas.
Responsibilities:
- Efficiently manages resources and project timelines to ensure on-time delivery and client satisfaction.
- Ensure high quality project outcomes through coordination of internal and external stakeholders.
- Oversees all project activities by providing direction, assigning responsibilities and establishing clear authority.
- Develop and maintain project timelines, track progress and ensure tasks are completed on time and aligned with project milestones
- Facilitates communication and takes specific actions necessary to meet corporate and client objectives.
- Interfaces with clients, Alogent and/or vendors to negotiate coordination issues, intervals and/or deliverables for successful implementation of a project.
- Provides status reporting based on communication plans and as defined by the project.
- Tracks and communicates the project metrics to other organizations within Alogent as required.
- Supports the Sales team in their client management and sales efforts.
- Recognizes and communicates internally, the potential for additional products and/or services sales to existing clients.
- Ensures adherence to policies and procedures, business processes, and workflows.
- Participates and assists with implementation and deployment of Alogent products to meet the client requirements (as defined in the requirement documentation)
- Collaboration and Teamwork: Work closely with cross-functional
Requirements:
- 1+ years of experience managing the implementation of software solutions for financial institutions.
- Ability to manage multiple software implementation projects at the same time.
- Excellent organizational and project management skills required.
- Knowledge of project planning tools and techniques including resource allocation, time management, and cost/benefit analysis.
- Strong verbal, written and presentation communication skills.
- Is a team player as exhibited by working relationship with team members as well as others throughout the company.
- Ability to communicate with others of varying levels in a clear and professional manner.
- Knowledge and use of MS Project and/or PSA system for managing implementations.
- Knowledge and use of the Microsoft Office suite for managing implementations.
Preferred Skills and Experience:
- Experience managing the implementation of software solutions such as enterprise content management systems, retail banking teller systems, remote deposit capture, back office check clearing systems or similar check processing solutions.
- Experience working at a product based software company.
- Excellent oral and written communication skills.
- Ability to conduct presentations.
- Prior use and knowledge of Salesforce.
- Prior use and knowledge of a Professional Services Automation (PSA) application.
Working Conditions:
- This position may require you to work on weekends, or occasionally be on call after hours.
- Domestic and International travel is required up to 25% of the time.
BENEFITS:
- Competitive benefits including medical, dental, vision, life, disability, Employee Assistance Program, Flexible Spending Account, Group Accident, Critical Illness, Pet Insurance, Identity Protection Program and long-term care
- Excellent 401(k) plan with company match
- Paid time off (PTO) and Holidays
- Paid voluntary time off (VTO) day
- Wellness programs
- Monthly educational sessions for employees
- A knowledgeable, high-achieving, experienced, and fun team
- A diverse work atmosphere
Employee Polygraph Protection Act
Equal Employment Opportunity
Family and Medical Leave Act
Notice To Third-Party Agencies:
Alogent does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Alogent. Alogent will have the right to hire that applicant at its discretion and without any fee owed to the submitting staffing/employment agency, person, or entity.
Alogent is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, or any other characteristic protected by federal, state or local laws.
