Provider Liaison - Specialty Pharmacy
Position Summary
The Specialty Pharmacy Provider Liaison is an embedded member of the hospital specialty pharmacy team who plays a dual role in driving both provider engagement and care coordination.
As the primary focus, this individual will serve as the key relationship builder with physicians and care teams, promoting the specialty pharmacy’s services, demonstrating its value in improving patient outcomes, and increasing provider adoption of integrated pharmacy solutions.
As a secondary focus, this individual will also support core Care Coordinator responsibilities, ensuring patients receive timely access to specialty medications through efficient prior authorizations, benefit investigations, and financial assistance coordination.
This is a dynamic role for someone who thrives at the intersection of provider engagement, patient advocacy, and operational excellence.
Core Responsibilities
Provider Engagement & Relationship Building (Primary Focus)
- Serve as the trusted liaison between hospital providers and the specialty pharmacy.
- Build and maintain strong, positive relationships with physicians, nurses, and care teams to promote utilization of specialty pharmacy services.
- Educate providers on available specialty pharmacy programs, financial assistance options, and the value of integrated pharmacy support.
- Proactively identify opportunities to expand provider adoption of pharmacy services.
Care Coordination & Patient Support (Secondary Focus)
- Manage and process prior authorizations to minimize therapy delays.
- Assist patients in navigating complex specialty therapy needs, including financial support and education.
- Collaborate with pharmacists to ensure safe, accurate, and timely dispensing of specialty medications.
- Leverage the Multi-Step Order Transmittal (MSOT) work queue to optimize order processing and workflow efficiency.
- Communicate with providers, patients, and payers to remove barriers to access and ensure high-quality care delivery.
Operational & Compliance Support
- Perform data entry, benefits verification, and documentation with high accuracy.
- Support pharmacy inventory and billing processes as needed.
- Adhere to compliance standards and maintain patient confidentiality.
- Provide feedback to improve care coordination processes and provider engagement strategies.
Minimum Qualifications
Education:
- Associates degree required
- Bachelor’s degree preferred; healthcare or business-related field a plus.
Licenses and Certifications: Pharmacy Technician Certificate preferred.
Experience:
- 2+ years of experience in specialty pharmacy, healthcare provider relations, or a pharmacy operations role.
- Strong relationship-building and interpersonal skills with the ability to engage physicians and clinical teams.
- Prior authorization experience preferred.
Knowledge, Skills and Abilities:
- Knowledge of specialty medications, payer requirements, and prior authorization processes strongly preferred.
- Excellent written and verbal communication skills, with the ability to present and educate effectively.
- Ability to travel weekly and visit different provider offices within the health system.
Why Join Our Team?
Joining the Longitude Rx team presents an exciting opportunity to be part of an early-stage company developing bold solutions with solid financial backing.
This role is uniquely positioned to blend provider facing engagement with hands on patient and pharmacy support. You will directly influence the adoption of specialty pharmacy services by hospital providers while ensuring patients gain timely access to life-changing therapies. By representing Longitude Rx both at the hospital provider level and within the pharmacy care coordination process, you will make a measurable impact on care delivery and patient outcomes.
About Longitude Rx
Longitude Rx was designed to transform the way specialty medications are accessed and managed through tech-enabled solutions. Our platform focuses on building integrated capabilities that drive better patient outcomes, reduce total cost of care, and scale efficiently across healthcare organizations. By supporting hospital-based specialty pharmacies, we serve patients with complex, chronic, and rare conditions requiring expert clinical oversight.
Longitude Rx is committed to providing equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, gender identity, genetic information, or protected veteran status, in accordance with applicable federal laws. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training. Longitude Rx also provides reasonable accommodation for the known physical or mental limitations of qualified individuals with disabilities, in accordance with applicable law.
Job Type: Full-time
Pay: $29.39 - $35.40 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Opportunities for advancement
- Paid time off
- Travel reimbursement
- Vision insurance
Application Question(s):
- This position will travel to different provider offices within Houston. Is this something you are comfortable with?
- Please describe your specialty pharmacy experience.
- Please describe your experience with promoting a service to physicians or clinical staff.
- Do you have specialty medication prior authorizations?
Education:
- Associate (Required)
Work Location: In person
