RESPONSIBILITIES AND DUTIES:
- Operates telephone console to receive incoming calls for assistance.
- Questions caller to determine nature of problem and type and number of personnel and equipment needed, following established guidelines.
- Scans status charts and computer screen to determine units available.
- Monitors alarm system signals that indicate location of fire or other emergency.
- Operates two-way radio to dispatch police, fire, medical and other personnel and equipment and to relay instructions or information to remove units.
- Types command on computer keyboard to update files and maintain logs.
- Tests communications and alarm equipment and backup systems to ensure serviceability.
- May provide pre-arrival instructions to caller, utilizing knowledge of medical techniques.
- May activate alarm system to notify fire stations.
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Other duties as assigned.
ABOUT VALIANT:
Valiant Integrated Services is an employer who hires in accordance with applicable state and federal law. All qualified applicants will receive consideration for employment in compliance with those laws.
Qualifications- Knowledge of basic computer functions
- High school diploma or equivalent
- Reliable work ethic and ability to remain calm and speak clearly
- Ability to multi-task
- Ability to prioritize
- 1-year previous experience
- Ability to pass background check and obtain the Computer Access Card
PHYSICAL REQUIREMENTS:
- Physical requirements may include, but are not limited to, lifting, ascending and descending stairs, climbing, extended sitting or standing, to various degrees.
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