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Quality Assurance Specialist

Trinity Mentoring
Eau Claire County, Wisconsin
Full time
3 days ago

Quality Assurance Specialist

Responsibilities

· Track and review content for correct spelling, grammar, punctuation, format, accuracy, and adherence to company guidelines

· Finalize and submit invoices and case notes

· Work with professional staff to assist in maintaining case records and reports

· Keep basic records and routine supportive paperwork

· Assist in creating and facilitating training

· Attend staff meetings

· Act as a liaison to community agencies to ensure our providers' compliance with service contracts

· Verify provider credentials with county partners

· Perform other duties as assigned

Qualifications and Skills

Must be at least 18 years of age

High School diploma or equivalent

Microsoft Office

Strong writing, editing and proofreading skills and demonstrated ability to deliver high-quality support

Self-motivated, organized and detail-oriented

Ability to handle multiple tasks and meet deadlines, while maintaining focus in an environment with conflicting demands and priorities

Strong problem-identifying and -solving skills

Openness to feedback, self-awareness, and ability to adapt to change effectively and professionally

Appointment will be conditional upon successful completion of criminal and caregiver background checks

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

Work Location: In person

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