NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. Vizient Inc. has ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News & World Report recently placed nine of its clinical specialties among the top five in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health.
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Position Summary:
We have an exciting opportunity to join our team as a Radiology Patient Flow Associate.
In this role, the successful candidate performs all aspects of coordinating and expediting care in regards to patient movement in the Department of Radiology. Serve as a resource for the radiology department for communicating escalation, prioritization, and delays in imaging. Responsible for a variety of duties involving direction, coordination to ensure the efficient patient flow within the imaging section of Radiology.
Job Responsibilities:
- Identify patient care requirements by establishing rapport and communication with patient/patient families, radiology staff, and patient transport
- Gain patient cooperation and reduce anxieties by providing explanations of treatment delays in regards to radiology studies and clinical care
- Utilize the EPIC (electronic medical system) to track patients and their care to prioritize patient movement
- Collaborate with doctors, nurses, radiology technologies to help prepare patient for examinations
- Prepare patients for imaging exams following departmental protocols.
- Function as a liaison with radiologic technologist, nursing, and other clinical staff to ensure proper documentation and appropriate exams for patients
- Resolves patient related grievances by working with patient relations representatives
- Facilitate storing patient valuables in the designated secured lockers, and documenting the location in the electronic medical records
- Participate in performance improvement and continuous quality improvement activities
- Attend nursing shift huddles, regular staff meetings, and in-services
- Perform all other duties assigned
Minimum Qualifications:
- Associate's degree with a minimum of two years of experience or a Bachelor's Degree, equivalent combination of education and experience is accepted as well.
- Proficient in the use of a personal computer including Microsoft Office.
- Effective oral, written, and interpersonal communication skills.
- Qualified candidates must be able to effectively communicate with all levels of the organization.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.
NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.
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NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $48,274.09 - $55,676.71 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
