Search suggestions:

hiring immediately
part time
full time
construction
receptionist
work from home
warehouse
retail
remote
now hiring
jobs
security guard
remote work from home
Wichita
United States
Houston
Dallas
Oklahoma City
Tulsa
Chicago
Tyler
Baton Rouge
New York
Kansas City
San Antonio
Fayetteville
Plano
Edmond
Apply

Registrar - Palm Beach Gardens Outpatient Ctr. (Full Time, Day shift)

Nicklaus Children's Health System
$41,572 - $61,729 a year
Palm Beach County, Florida
Full time
3 weeks ago

Description

Job Summary

Greets patients and families in person or on the telephone. Obtains demographic, third party payer, financial information, medical information, and identification to schedule or register the patient for services. Obtains authorization and collects payments when required.

Job Specific Duties

  • Greets patients and families in person or on the telephone in a respectful and empathetic manner. Responds to questions and/or problems and keeps open lines of communication with patients/families.
  • Complies with applicable governmental regulations HIPAA (Health Information Portability and Accountability Act of 1996) and EMTALA (Emergency Medical Treatment Active Labor Act).
  • Interviews patients/families to obtain demographic, third party payer, financial/medical information, and identification to schedule, or pre-register/register and/or check-in patients.
  • Collects payments and provides receipts.
  • Verifies third party payer information via the web or telephone.
  • Obtains and documents appropriate authorization for hospital services via web or fax, and follows up until authorization is obtained.
  • Documents all activities in the Collection Notes file of the computer system as appropriate.
  • Obtains all necessary consents for patient.
  • Obtains all advanced directives for patients and assist in completing/ providing Living Will document when appropriate.
  • Secures patient ID bracelet, ensures accuracy, and obtains validation from patient and/or legal guardian.
  • Directs families to the appropriate location in the facility by phone, text, email, and/or in person.
  • Verifies patients are accompanied by legal guardian and notifies Risk Management if patient is present with anyone other than legal guardian for any non-emergent visits.
  • Notifies patient/family of deductibles, co-payments, deposits required for registration, and advises/requests payments for out-of-pocket expenses.
  • Notifies management of any insurance/financial discrepancies for approval.
  • Communicates with appropriate departments if any issues/questions arise and/or to accommodate any special needs for patients.
  • Obtains and validates prescriptions and clinical documents when appropriate.
  • Places and monitors patients arriving for outpatient services by using patient tracking system.
  • Corrects any registration errors made utilizing the QA system.
  • Scans all documents to the appropriate folder in the PEDS system.
  • Schedules hospital services as appropriate.
  • Triages incoming facility inquiries and routes appropriately.
  • Secures adult exemptions for outpatient procedures when necessary.
  • Identifies duplicate financial and medical record numbers and handles as appropriate.
  • Performs down time manual registration as needed.

Qualifications

Minimum Job Requirements

  • 1 year of customer service experience

Knowledge, Skills, and Abilities

  • High school education or equivalent preferred.
  • 1 year of healthcare environment preferred.
  • Able to communicate effectively in English both verbally and in writing, in a clear, concise, and courteous manner.
  • Fluent in Spanish strongly preferred.
  • Basic proficiency in Microsoft Office including Word, Excel and Outlook.
  • Able to accurately enter and interpret data.
  • Able to adapt and react calmly under stressful conditions in a pleasant manner.
  • Able to serve customers with courtesy and respect.
  • Able to learn and use system-wide hospital application(s).
  • Able to maintain confidentiality of sensitive information.
  • Ability to follow complex written or verbal instructions to solve problems.
  • Able to establish necessary professional relationships, interact, and communicate effectively with internal and external customers.
  • Able to effectively manage and use resources to successfully meet the competing deadlines of a variety of tasks, problems, and projects.
  • Able to take and respond to on-call shift or shifts as assigned on weekdays, weekends, and holidays



Job :

Clerical/Administrative

Department :

PALM BEACH GARDENS OP-PAT ACC-2100-571905

Job Status


:Full Time
Save Apply
Report job
Other Job Recommendations:

Electrical Forman (Needed) - West Palm Beach/Palm Beach County, FL Area

Skilled Trades Services
West Palm Beach, Florida
$53,518 - $69,150 a year
  • Lead and supervise a team of electricians on commercial...
  • Ensure projects are completed on schedule, within budget,...
2 weeks ago

Front Desk Chiropractic Assistant

Doctors office Palm Beach Gardens
Palm Beach County, Florida
$17 - $19 an hour
  • Employee discount
  • Flexible schedule
  • On-the-job training...
2 weeks ago

Valet / Bellman for Guest's Beach Items (BEACH / RESORT) - Myrtle Beach SC

SANDHE
Myrtle Beach, South Carolina
$10 - $20 an hour
  • Flexible schedule
  • Referral program
  • Day shift...
1 week ago

Palm Berries Acai Bowls And Blends Team Member

Palm Berries
Arlington County, Virginia
$14 - $16 an hour
We are looking for individuals with a flexible schedule that are willing to begin work as soon as possible. If you love our...
3 weeks ago

Floral/Produce Merchandiser - West Palm Beach, FL

Fresh Support Inc.
West Palm Beach, Florida
$16 - $22 an hour
  • Pull products from each store’s designated area in the back...
  • Check for bad flowers; check products for sell-by-date...
1 week ago