About us
Our goal is to To provide our customers with a well furnished life .
We are looking for a Customer Support Representative to join our team and provide exceptional customer service to our clients. The successful candidate will be responsible for responding to customer inquiries, resolving customer complaints, and providing technical support. The ideal candidate will have excellent communication skills, a passion for helping others, and the ability to think quickly and effectively in order to provide the best possible customer experience.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate and timely information to customers.
- Maintain customer records and update customer information as needed.
- Troubleshoot customer issues and provide solutions in a timely manner.
- Provide feedback to management on customer satisfaction levels.
- Identify areas of improvement in customer service processes and procedures.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Parental leave
- Referral program
- Vision insurance
- Work from home
Shift:
- Day shift
- Evening shift
Work Location: Remote
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