Remote Case Manager – Veterans Disability Law
Full-Time | Remote | Jackson & MacNichol
Join a mission-driven team making a real impact.
As our firm continues to grow, we’re excited to expand our team with new CaseManager positions. At Jackson & MacNichol, we’re dedicated to fighting for the rights and benefits of disabled Americans through our Veterans Disability Law practice. If you're someone with prior legal office experience who thrives in a team-oriented, client-focused environment—this may be the perfect fit for you.
About Us:
Jackson & MacNichol is a family firm based in Maine with over 40 years of experience. Our team of passionate attorneys, case managers, and support staff work together to guide veterans through the complex legal landscape of disability benefits. We live by our core values:
- Pursuit of excellence
- Compassion
- Decisiveness
- The Golden Rule – treat others as you would like to be treated
Our dedication to professional, empathetic service has earned us a strong reputation as a leader in Veterans Disability law.
The Role:
As a Case Manager, you’ll be the main point of contact for our clients as they navigate the claims process. This is a fully remote position with regular phone communication with clients and virtual collaboration with colleagues.
You’ll be responsible for:
- Guiding clients through each step of their VA disability claim
- Ensuring deadlines are met and case documentation is accurate and complete
- Drafting letters and appeals for attorney review
- Communicating effectively with attorneys, support staff, and clients
- Collaborating with a close-knit team to achieve shared goals
What We’re Looking For
- Prior experience in a legal office is required
- Exceptional organizational and time-management skills
- Strong interpersonal and phone communication abilities
- Comfortable with technology and remote tools (Zoom, Microsoft Teams, shared drives, virtual desktops)
- Proficiency in word processing and case management software
- A team player who thrives in a collaborative, goal-oriented environment
Why Join Us?
You’ll be part of a compassionate, driven team that’s truly changing lives. We offer:
- A supportive remote work environment
- Opportunities for growth and professional development
- The chance to make a meaningful difference for America’s veterans every day
Apply today if you're results-driven, detail-oriented, and ready to help our clients receive the benefits they’ve earned.
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- Do you have experience in any of the following practice areas: Personal Injury, Workers' Comp, Veterans' Benefits, Social Security, or Medical Malpractice?
Experience:
- Remote: 1 year (Required)
- Law Office: 2 years (Preferred)
Work Location: Remote
