Overview
We are in search of friendly Rental Coordinators that have the ability to function well as part of a team. You must have very effective organizational and communication skills to service our clientele efficiently.
The Rental Coordinator does a variety of manual tasks in support of the branch operation. The primary objective is to provide counter and phone support to customers and other Cresco locations. This position also provides labor assistance to mechanics, sales staff and other branch personnel engaged in meeting the needs of customers, including the checkout and demonstration of equipment.
Responsibilities
- Inspect equipment and trucks for safety decals and compliance and ensure that equipment is in good working order.
- Provide outstanding customer service by addressing client needs and resolving any issues promptly.
- Handle Dispatch Responsibilities as needed.
- Suggest equipment and supplies to meet customer needs.
- Conduct data entry tasks accurately to maintain up-to-date records of rental agreements and inventory.
- Maintain an organized workspace, ensuring all equipment is accounted for and in good condition.
- May assist in educating customers on equipment use and demonstrating equipment for customers.
- Foster relationships with clients to encourage repeat business and referrals.
- Assist in marketing efforts to promote rental services within the community.
- Check equipment for damage, record hours used, mileage and fuel levels for billing purposes.
- Load and unload equipment, assist with deliveries and prepare equipment for rental.
- Perform any other duties as assigned by the Store Manager or any Cresco Manager.
Requirements
- Proven experience in customer service or retail sales, with a strong focus on client satisfaction.
- Excellent organizational skills with the ability to manage multiple tasks efficiently.
- Proficient in data entry with attention to detail for accurate record keeping.
- Exceptional phone etiquette for effective communication with customers and vendors.
- Bilingual candidates are preferred, enhancing communication with a diverse clientele.
- Ability to engage in public speaking, presenting information clearly and confidently to clients or groups.
Join our team as a Rental Coordinator where your expertise will contribute significantly to our success while providing an enriching experience for our customers!
Apply Online at: https://www.crescorent.com/current-openings/
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
Work Location: In person
