Restaurant Front Lead

Job Title: Restaurant Front Lead

Job Type: Full-time

Location: Shaver Lake Aroma Restaurant

We are seeking a highly motivated and experienced Restaurant Front Lead to join our team. The ideal candidate will have a passion for customer service, excellent communication skills, and the ability to lead a team. As a Restaurant Front Lead, you will be responsible for ensuring that our guests have an exceptional dining experience from the moment they walk through the door.

Responsibilities:

• Greet guests as they arrive and ensure they are seated promptly
• Manage reservations and waitlists
• Train and supervise front-of-house staff
• Ensure that the dining room is clean and organized
• Handle customer complaints and resolve issues in a timely manner
• Collaborate with the kitchen staff to ensure that food is delivered to guests in a timely manner
• Manage cash and credit card transactions
• Maintain a positive and professional attitude at all times

• High school diploma or equivalent
• At least 3 years of experience in a similar role
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong leadership skills
• Ability to multitask and prioritize tasks effectively
• Knowledge of restaurant operations and customer service best practices
• Flexibility to work evenings, weekends, and holidays

If you are a team player with a passion for customer service and leadership, we encourage you to apply for this exciting opportunity. We offer competitive pay, benefits, and opportunities for growth within the company.