Tacoma Pierce County Habitat for Humanity
Retail Store Assistant Manager (Puyallup Location)
Reports to: Store Manager
Ready to Lead with Purpose?
Join Tacoma/Pierce County Habitat for Humanity as our Retail Store Assistant Manager and be part of something bigger than just a job. Every day, you’ll help turn donations into homes, manage a dynamic retail team, and create a welcoming space for customers and volunteers. If you’re a natural leader with a heart for community and a passion for people, this is your chance to make an impact—while enjoying great benefits, a positive culture, and the satisfaction of helping families build brighter futures.
Job Description: Assists the Manager in certain administrative and operational functions of the TPCHFH Store. Assists the Manager in achieving operational, financial, administrative, volunteer and customer goals.
Employee Status: Non-exempt. Full-Time Hourly
SALARY: $24.38 per hour
Responsibilities:
- Opening and closing of the Store for scheduled daily hours. General oversight of store operations and volunteer management in coordination with other team managers.
- Daily sales/cash register reconciliation and deposits.
- Working closely with the Volunteer Coordinator to attract and retain volunteers by:
- Developing a daily and weekly schedule of volunteers with assigned times and areas/tasks. Track volunteer hours monthly by volunteer type.
- Developing and updating training program for new volunteers; personally training new volunteers or assigning a volunteer staff member to train the new volunteers.
- Scheduling regular training for new staff members and current staff members on new policies and programs.
- Maintain the Volunteer Manual and job descriptions and assignments under the direction of the Store Manager.
- Ensure store policies and procedures are followed.
- Oversee display and organization of showroom sales areas jointly with Manager to ensure all items are properly priced and ticketed for sale.
- Assist warehouse staff as required to maintain orderly flow of items in warehouse and outside yard.
- Achieve excellent customer, donor and volunteer ratings.
Skills & Qualifications
- Computer knowledgeable; including Microsoft Word & Excel (including POS software). Must have willingness to learn other programs as needed.
- Self-motivated, reliable and enthusiastic. Enjoy working with people from diverse backgrounds.
- Ability to handle and defuse challenging situations with tact. Excellent communication and conflict resolution skills.
- Commitment to safe working environment.
- Ability to provide leadership and supervision to staff and volunteers while also having the ability to perform most tasks in the absence of staff or volunteers.
- Ability to lift 50 pounds.
- Minimum three years work experience, preferably one year in a management role.
- Prior experience Retail a plus.
Critical Performance Outcomes
- Ensuring that store is staffed appropriately with employees and volunteers for optimal customer service needs.
- Creating and implementing an ongoing public relations campaign to highlight the many features of the store; to create a place for the store in the community.
- Ensuring the accuracy of daily register reconciliation with volunteers.
- Maintaining an effective and well-trained base of volunteers.
- Fulfillment of responsibilities described above.
- Must work a flexible schedule including weekends.
Benefits:
- Retirement plan (403b)
- Heath / Dental/ Vision / Life / LTD & STD Insurance
- Sick and Vacation time, plus 12 paid holidays per year
- Store Discount
Tacoma/Pierce County Habitat for Humanity is an equal opportunity employer. We are committed to cultivating a staff who reflects the communities in which we build. We aim to attract candidates who broaden our diversity of race, gender, sexual orientation, age, ethnicity, religion, cultural experiences, skills, and community representation. We seek employees who value collegiality, respect, and pride in workplace. We believe the inclusion and amplification of our differences create a more effective workplace and a more compassionate world.
If you are selected for this position, Tacoma-Pierce County Habitat for Humanity will conduct a background check before hire. Tacoma/Pierce County Habitat for Humanity participates in E-Verify to confirm the employment eligibility of all team members.
