FULL TIME POSITION. STARTING SALARY $38,480 PER YEAR
ABSOLUTELY MUST HAVE MINIMUM 1 YEAR MANAGEMENT EXPERIENCE
Operations:
- Gain an understanding to perform all procedures necessary to meet or exceed the weekly sales and production quota for the store
- Open, operate and/or close designated retail and/ADC sites
- Become competent in the sorting and selection off all donated merchandise, display merchandise in an eye-catching and pleasing manner and assure that old goods are removed on a scheduled rotation
- Verify which necessary items are needed to ship surplus items to other retail stores in need of donations
- Master word-class customer service by assisting customers in locating and purchasing goods, resolving customer issues, etc.
- Process customer sales, credits, refunds, etc.
- Report facility maintenance issues
- Maintain cleanliness and order in the store
- Prepare sales reports and deposits.
Trainee Learning Points:
- Gain knowledge of overall store policies, procedures and goals.
- Develop a clear understanding of safety, security and loss control issues in a retail environment.
- Gain knowledge of management responsibilities and ability to “fill in” as needed for the Store Manager.
- Develop good working relationship with store personnel and be able to oversee tasks assigned and/or delegated to personnel.
- Proficiency in create daily and weekly work schedules and assignments to maintain effective operations within the labor budget.
- Follow the SCOFFF system, and assist in training employees in the value of the SCOFFF system.
- Ensure that all applicable safety procedures are followed consistently, and that staff receive regular safety training; Report accidents/injuries and safety concerns to the appropriate safety staff.
- Maintain all employee records and confidentiality.
- Comply with and ensure employees comply with Goodwill’s policies and procedures, including performing assigned duties within the framework of our Guiding Principles.
- Perform other duties as assigned.
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