Title: Room Service Host PD
Location: Laguna Hills
Department: Kitchen
Status: Per Diem
Shift: Evening
Pay Range*: $22.00/hr
MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.
Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.
Position Summary
To provide an exceptional patient meal experience by delivering meals to the patient bedside in a timely manner. Coordinates meal tray production and communicates effectively with Nursing and the Diet Office. Ensures accuracy of the tray to the meal selection providing service recovery when needed. Communicates special patient needs with Clinical Nutrition staff, Diet Office and Nursing. Ensures nourishment are stocked to meet patient needs.
Essential Functions and Responsibilities of the Job
1. Oversee smooth and accurate tray delivery to all patients at meal times and nourishment distribution, coordinating with Nursing per standard work procedures
2. Follow appropriate HIPPA procedures including properly identifying patients when delivering meal trays to the patient bedside.
3. Assemble patient meal trays according to patient diet order and restrictions
4. Restock nourishment rooms to par levels to meet patient needs
5. Accurate record keeping for productivity and quality standards
6. Performs timely and accurate telephone communication
7. Performs downtime procedures as needed
8. Ability to be at work and be on time
9. Ability to follow company policies, procedures and directives
10. Ability to interact in a positive and constructive manner
11. Ability to prioritize and multitask
- Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards.
