SaaS Healthcare Account Manager

Who are we? Founded in 1995, Vastian is the leading provider of healthcare and laboratory quality, compliance and accreditation solutions, powering laboratories and hospitals to achieve better clarity and show their higher standards. Our single, configurable integrated platform delivers a standardized, centralized solution that automates quality and compliance tasks and is fully customizable. With Vastian, health systems and labs can get ahead of compliance and quality processes, saving time that can be spent on delivering better care. Vastian is a private equity-backed, fast-growing SaaS business based in Lawrenceville, GA, outside Atlanta.
About the role, responsibilities and more! Are you ready to launch your career in healthcare while working from the comfort of your own home, or in an office if you are local? At Vastian, we're seeking a passionate and eager Full-Time SaaS Healthcare Account Manager who craves a dynamic role filled with opportunity. You will be at the forefront of our mission, forging strong client connections and driving growth in the health sector.
The thrill of being part of a small, innovative team means your voice will be heard, and your ideas can directly fuel our success. As you develop your skills in a supportive environment, you will find unparalleled mentorship and growth opportunities. You will receive great benefits such as Medical, Dental, Vision, 401(k), Health Savings Account, Competitive Salary, and Paid Time Off. Step into a role that not only challenges you but also allows you to truly make an impact.If you're ready to embrace an exciting career path, this is your chance to shine!
Your day as a Account ManagerAs a SaaS Healthcare Account Manager at Vastian, your day-to-day expectations will be vibrant and engaging. You will start each morning by diving into client communications, nurturing relationships, and responding to inquiries with enthusiasm. Expect to collaborate with cross-functional teams to develop tailored solutions that meet our client needs with our suite of software solutions.Your schedule will align with a standard Monday through Friday routine providing you with a structured environment to hone your skills. Throughout the day, you will participate in team meetings and chats to strategize and share insights, while keeping your pulse on industry trends that could impact client success. Regularly analyzing account performance and documenting client outreach will also be part of your responsibilities, along with proactive communications to ensure client satisfaction.Each day promises to be a fulfilling opportunity to learn and grow in the healthcare landscape.
What you need to be successfulTo thrive as a Full-Time SaaS Healthcare Account Manager at Vastian, you will need a versatile set of skills that drive success in client relations and project management. Strong communication skills (verbal and written) are paramount, enabling you to effectively articulate ideas and actively listen to client needs. A natural ability to build relationships will help you foster strong connections with clients and team members alike. Critical thinking and problem-solving skills will allow you to identify challenges and propose innovative solutions, ensuring client satisfaction. At Vastian, we are passionate about client satisfaction and a desire to exceed expectations. Adaptability is vital, as the healthcare landscape is always evolving; being open to change will help you stay ahead. Additionally, organizational skills will support you in managing multiple accounts efficiently, while attention to detail ensures thorough documentation and follow-up. With these skills, you'll be primed for a rewarding and impactful career in account management.
We would prefer that you have previous medical laboratory, heathcare industry or related experience and a familiarity with software as a service (SaaS).
Join our team today!So, what do you think? If you feel this is the right job for you, go ahead and apply! We look forward to meeting you!